Can't Connect Xbox 360 to AT&T Hotspot

Discus and support Can't Connect Xbox 360 to AT&T Hotspot in XBoX Accessibility to solve the problem; We have been connecting our Xbox to the Internet using AT&T Hotspot on our phones for over a year. Yesterday out of nowhere, we can't connect now.... Discussion in 'XBoX Accessibility' started by Missy_D, Sep 30, 2018.

  1. Missy_D
    Missy_D Guest

    Can't Connect Xbox 360 to AT&T Hotspot


    We have been connecting our Xbox to the Internet using AT&T Hotspot on our phones for over a year. Yesterday out of nowhere, we can't connect now. Network connection test fails between hotspot and internet, but we can connect other devices to the Internet
    using our hotspot. Signal is strong. Receiving "DNS error" but I don't know what that means, I don't think I have control over DNS settings for my mobile data? Tried a bunch of troubleshooting but we can't get anywhere with it, same results every time. Any
    help would be appreciated, or we'll have to cancel both Xbox live accounts because hotspot is our only Internet source.

    :)
     
    Missy_D, Sep 30, 2018
    #1
  2. MissedMoney1
    MissedMoney1 Guest
    How to get my xbox 360 to connect to my phone hotspot

    my xbox 360 wont connect to my **** phone hotspot plz help
     
    MissedMoney1, Sep 30, 2018
    #2
  3. CJT PM5K
    CJT PM5K Guest
    Xbox 360 can't connect to wireless hotspot

    Have not been able to connect my 360 to my hotspot (Verizon 890L) lately & therefore can't connect to Xbox Live. Signal strength is good. All other household devices connect fine. Went thru all suggestions presented by the console multiple times.
    Went thru all of the online support steps. Adjusted settings on my hotspot. Nothing has worked. Been scouring Xbox.com for several hours now. No dice. Any help would be appreciated. It used to connect fine. Thanks in advance.

    Error Status Report:

    W: 0000 - 0000

    X: 8000 - 0011

    Y: 0000 - 0000

    Z: 0000 - 0000

    ID: FFFF - FFFF

    L: 8015 - 1000

    Q: 8007 - 0435

    T: Wireless

    A: 0.0.0.0/0.0.0.0

    G: 0.0.0.0

    D: 0.0.0.0, 0.0.0.0

    N: WirelessRouterName

    S: WPA2

    C: 0
     
    CJT PM5K, Sep 30, 2018
    #3
  4. XBF Chris J
    XBF Chris J Guest

    Can't Connect Xbox 360 to AT&T Hotspot

    Hello Missy,

    Thank you for bringing this to our attention. Troubleshooting a hotspot connection can be pretty tricky since there are no router settings to get into, but I believe I have a step that should help.

    Restore Xbox 360 network settings to factory defaults

    1. Press the Guide button on your controller, select Settings, and select
      System Settings.
    2. Select Network Settings.
    3. Select Wired Network or the name of your wireless network when the network list is displayed.
    4. Select Configure Network.
    5. On the Additional Settings tab, select Restore to Factory Defaults. When prompted, select
      Yes, Restore to Factory Defaults.
    6. Turn off your console.
    7. Turn on your console.

    You will have to set up your hotspot again after these steps. For more info, check out our

    360 connection wizard


    Hope this helps!
     
    XBF Chris J, Sep 30, 2018
    #4
  5. Missy_D
    Missy_D Guest
    We did try this suggestion with no success, still received the DNS error. But today I turned on the xbox and it connected right away. Whatever was causing the issue resolved itself. Thanks for your help though.
     
    Missy_D, Nov 5, 2018
    #5
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Can't Connect Xbox 360 to AT&T Hotspot

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