Can't connect XBox 360 to the internet

Discus and support Can't connect XBox 360 to the internet in XBoX on Consoles to solve the problem; Hi. Just connected a wi-fi repeater to an xbox 360 and it connects to my home network but won't connect to the internet. All other devices on the... Discussion in 'XBoX on Consoles' started by BalinKang, Jun 12, 2014.

  1. BalinKang
    BalinKang Guest

    Can't connect XBox 360 to the internet


    Hi. Just connected a wi-fi repeater to an xbox 360 and it connects to my home network but won't connect to the internet. All other devices on the network have internet access.

    I get the internet error 8015190B.

    Troubleshooting:

    • Home Network
    • Wired Connection
    • Network: Connected
    • Internet: Failed
    • Restore Factory settings - no good
    • Reset the Network hardware - no good
    • Reset the XBox - no good
    • Check the network cable - no problem there
    • Delete the gamer profile - still no good
    What am I doing wrong?

    :)
     
    BalinKang, Jun 12, 2014
    #1
  2. DXBlazePT
    DXBlazePT Guest
    Optional Media Update

    But, if I can't connect my xbox 360 to the internet, how do I download the app?
     
    DXBlazePT, Jun 12, 2014
    #2
  3. No internet Conection

    I recently have a problem. My modem was change and my XBOX 360 can't connect to the internet wireless
     
    SchematicBee052, Jun 12, 2014
    #3
  4. Can't connect XBox 360 to the internet

    Can you try disconnecting other devices and try again?

    Can you also try making a new silver account and try connecting?
     
    Andy Mulligan, Jun 12, 2014
    #4
  5. Silver97890 Win User

    Trouble with backwards compatible game

    I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.
  6. DXBlazePT Win User

    Optional Media Update

    But, if I can't connect my xbox 360 to the internet, how do I download the app?
  7. Epoozz Win User

    Xbox 360 can't connect to internet.

    Podría ser tu conexión a internet
  8. GarethHarper Win User

    Xbox 360 can't connect to internet.

    Hello

    And thank you for your suggestion. I don't have access to another home network, but I did try connecting the Xbox 360 via an iPhone personal hotspot.

    The Xbox 360 connected successfully and asked if I wanted to download the system update it needed (due to me having rolled back system updates previously).

    I selected "No", because the amount of data needing to be downloaded would have caused an expensive phone bill.

    I turned off DMZ on the home router.

    Via the usual home networking setup, I tried activating the router/modems internal WiFi (we usually use a separate WiFi base station) and connecting the Xbox 360 directly to the router/modem via its WiFi. The Xbox 360 connected successfully to WiFi, but
    could not connect to the internet.

    It does look as if there's something about our router that is causing the trouble.

    I'd appreciate any troubleshooting suggestions.
  9. XBF Chris J Win User

    Xbox 360 can't connect to internet.

    Hello Gareth,

    Thank you for posting here on the Xbox forums. We definitely appreciate you letting us know all of the troubleshooting steps you have tried to resolve this issue. I would like to suggest an easy step to try out first. This step can help us identify whether
    the issue is coming from the network, or the console itself.

    Can you try your Xbox 360 on a different network? A different home network would be ideal if possible, but a hotspot could work out as well. Id only use a hotspot if a different home network (friend or family's) is not available, since hotspots can still
    cause issues on a console.

    I would also like to add that UPnP does not combine well with DMZ. You should try one or the other, never both at the same time. Doing so would cause issues connecting to your network for the device set up with DMZ.
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Can't connect XBox 360 to the internet

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