Can't convert my credits

Discus and support Can't convert my credits in XBoX Rewards to solve the problem; it won't let me convert my credits over I got over 10000 please help ef3be1d5-d9a8-4bd8-bb83-2b50593bab4c Discussion in 'XBoX Rewards' started by gladiator66420, May 14, 2018.

  1. Can't convert my credits


    it won't let me convert my credits over I got over 10000 please help

    :)
     
    gladiator66420, May 14, 2018
    #1
  2. GabrielSP10
    GabrielSP10 Guest
    Problem to make a deposit and use my points

    I have 6750 credits on my account and i can't access them, because the program said that my information are wrong, I updated them and still I can't convert my credits. Can you guys help me ?
     
    GabrielSP10, May 14, 2018
    #2
  3. Convert MY Credit

    2nd Request CONVERT MY CREDIT!!!
     
    FineTrout41426, May 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Can't convert my credits

    Credits are automatically scheduled for deposit after you have at least 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th
    of the next month.
     
    Smwutches, May 15, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Can't convert my credits

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    Can't convert my credits

    Credits are automatically scheduled for deposit after you have at least 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th
    of the next month.
  8. XBLRewards8 Win User

    Convert MY Credit

    Hello FineTrout,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event happened on the 25th of last month, it will not be deposited until the mid-month deposit this month.
  9. Mvke4r3aal Win User

    I can't convert my credits to Xbox-Live

    But I wanted from my money that I have on my accaunt have to use xBoxlive to get it then also book off
  10. Smwutches Win User

    I can't convert my credits to Xbox-Live

    As Mister Beep said, it's not possible to use the currency on your account to purchase gold. There is no way around that.
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Can't convert my credits

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