Can't download a game

Discus and support Can't download a game in XBoX Games and Apps to solve the problem; Trying to download Marble Puzzle for my 10 year old. Get an error message "this account is not permitted to download content with this rating" Went... Discussion in 'XBoX Games and Apps' started by Carole-AnneClark, Jan 26, 2014.

  1. Can't download a game


    Trying to download Marble Puzzle for my 10 year old. Get an error message "this account is not permitted to download content with this rating" Went into his profile settings and changed it to ALLOW non-rated games (as this game is) but still get the same
    message Any ideas?

    :)
     
    Carole-AnneClark, Jan 26, 2014
    #1
  2. Jacyintha
    Jacyintha Guest
    Can't Download game?!

    Also, after deleting the content and before clearing the system cache, you might want to clear the marketplace cache under System Items (marketplace data and rights database).

    Try simplifying the setup if possible and wire into the modem (not really applicable if using a wireless modem/gateway).
     
    Jacyintha, Jan 26, 2014
    #2
  3. Paradoba
    Paradoba Guest
    Can't Download game?!

    I bought Soul Caliber 4 off the marketplace and i've been letting it download for about an hour or so.. 4.28GB is a fair ammount but it should've budged atleast abit to maybe 2% already. The download cancelled itself once or something like that once already
    (I left it downloading, turned off my TV and went to get something to eat then came back and it wasnt on the active downloads) I restart the download and 20 minutes later it says "Can't Download Soul Caliber 4" WHY CANT IT DOWNLOAD?!
     
    Paradoba, Jan 26, 2014
    #3
  4. roadkill1910
    roadkill1910 Guest

    Can't download a game

    When u have changed the setting turn off ur consle after a minute turn on and sign in btw from where did u changed the settings?
     
    roadkill1910, Jan 28, 2014
    #4
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Can't download a game

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