Can't download and install some games on Xbox App PC

Discus and support Can't download and install some games on Xbox App PC in XBoX Games and Apps to solve the problem; I have a normal (not Ultimate) Game Pass subscription and I am having trouble installing games on the PC XBox App. This only applies to some games and... Discussion in 'XBoX Games and Apps' started by Captaaaain Planet, Nov 24, 2021.

  1. Can't download and install some games on Xbox App PC


    I have a normal (not Ultimate) Game Pass subscription and I am having trouble installing games on the PC XBox App. This only applies to some games and not all, and the particular ones I have tried to install and failed are Frostpunk, Enter the Gungeon and Undungeon, though others also seem to be affected. I have successfully installed a few games in the meantime (Halo Infinite, Forza 5, Back 4 Blood), but tit's frustrating when several games show an error message when I try and download them.

    When I try and install these games the download doesn't even start and I get the following error code: 0x80070005. There is little to no help online with this error code, but I have tried the following:

    - Restart PC

    - Repair XBox app

    - Reset XBox app

    - Run troubleshooter for Windows Store (no results)

    - Tried installing game on a different hard drive

    Any help would be greatly appreciated as I really want to play these games and it seems a shame that I'm paying for a service where I can't access all the content!

    :)
     
    Captaaaain Planet, Nov 24, 2021
    #1
  2. fizzlewig Win User

    Xbox Game Pass for PC app has disappeared from my hard drive

    Ah ha. That works.

    No, I had been trying the Xbox (beta) installer here: https://www.xbox.com/en-US/xbox-game-pass/pc-games/ - when you hit "Get Started" it gives you the download
    the app which downloads an installer. When I clicked install it just hung (probably because some remnant of the app was installed).

    The direct download you provided works - it updated the app and everything showed up. thx!
  3. weirdboyq Win User

    Castlevania LOS2 Not Available.

    You can try to download in web browser on your PC/Smartphone, or using xbox app, there's some problems when you can't download 360 games on your Xbox One
  4. L4c3rd4 Win User

    Can't download/install games on the Xbox app on PC

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey SweatyThighGaps, how are you today? Hope you're well.

    Ok, there are a couple of things we could try:

    So, let's try this, first, make sure your windows and all its services are up to date:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    ______________________________________________________________

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    ______________________________________________________________

    Then, try to uninstall and install the Xbox app. :)

    ______________________________________________________________

    If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

    ______________________________________________________________

    If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

    If you're using Windows 10:

    https://www.microsoft.com/en-us/software-downlo...

    If you're using Windows 11:

    https://www.microsoft.com/en-us/software-downlo...
  5. Obsessive Power Win User

    Subscribed to Gamepass but can't launch/download games

    Hi,

    Ori and the Will of the Wisps is an Xbox Play Anywhere title. This means that it can be downloaded from the Windows 10 Store.

    Ori and the Blind Forest is not a Play Anywhere title. To download the PC version of this game from the PC Game Pass you need the PC Game Pass App installed.

    Xbox App
  6. MoeZArts Win User

    xbox gamepass

    Do you have the Xbox App installed on your PC? You can download the Xbox App for PC here
    https://www.xbox.com/en-US/xbox-app, just log into the app using your account you purchased the Game Pass with to be able to download.
Thema:

Can't download and install some games on Xbox App PC

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