Cant download my game

Discus and support Cant download my game in XBoX Games and Apps to solve the problem; I need help when I was trying to redownload project cars I went into the ready to install and it wasn't there and then I pressed it through the folder... Discussion in 'XBoX Games and Apps' started by Cracked H2O, Aug 10, 2019.

  1. Cracked H2O
    Cracked H2O Guest

    Cant download my game


    I need help when I was trying to redownload project cars I went into the ready to install and it wasn't there and then I pressed it through the folder i have have it in on my xbox and when it took my to the store i couldn't download it the install box
    was light gray and I couldn't click it if I could get any help with this I would appreciate thanks

    :)
     
    Cracked H2O, Aug 10, 2019
    #1
  2. XBF Diego M Win User

    Cant download my game

    Hi Cracked H2O,

    You can go further back than the default 3 months your order history will display. Just click on the filter on the left hand side that says "All Available". As mentioned by XBF Brad, you can only get the different edition bundles through the Microsoft Store,
    however if you don't see the purchase in your entire order history, then you bought the game using a different account.

    You can also look for the game through the Microsoft Store online and try to
    install the game remotely
    if your Xbox One is listed on your Microsoft account and if that account indeed owns the game. You first need to verify the purchase on the account you are trying to use.
  3. XBF Brad A Win User

    Cant download my game

    Hello Cracked,

    Thanks for coming to the forums with your issue downloading a game. Which one are you locating on the store? Here is a link for

    Project cars digital edition
    . The stand alone
    game
    is not available has to be in the bundle. Have you checked your purchase history to make sure you see the purchase? Try

    power cycle
    the console, see if able to install.

    Also, are there other games that show the install greyed out?

    Thanks,

    Brad
  4. ArminatorX Win User

    Cant download my game

    ...then I pressed it through the folder i have have it in on my xbox and when it took my to the store ...
    I'm sorry, but I don't quite understand what you mean by that.

    You can go to https://account.microsoft.com/billing/orders and check your past purchases. Project CARS should be there if you bought it with that account.

    If it doesn't show up there, you probably bought it with another account.

    Sign in with the account that bought the game, and you should be able to install it.

    If that doesn't help, please describe the quoted part of your question a bit more.
  5. Cracked H2O Win User

    Cant download my game

    I had gotten the game awhile ago and I cant find the game in my purchase it only goes back to may and no Its this game only I will try doing the power cycle

    Edit I did the power cycle it didn't work the install is still light gray
  6. LogGuy Win User

    i cant redeem my minecraft windows 10 edition code

    Its in “my games” but i cant download it because i cant use the code
Thema:

Cant download my game

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