Can’t download profile on Xbox 360 or Xbox one backwards comaptible games

Timesplitters 2 is an original Xbox game, not a xbox 360 game, and as such, Xbox original games, are not backward compatible, and microsoft have no plans yet, to make original xbox games comaptible either. But it would still do no harm to post on the xbox
feedback website xbox.uservoice.comand ask for it to be made compatible.

Hi EarlessFaun544,

You need to have your Xbox 360 profile downloaded on your Xbox One console while playing Xbox 360 backwards compatible games. You can try to delete and re-download it by trying these steps below:

*Launch the Xbox 360 Backwards Compatible Game

*While on the loading screen, press the Menu and View Button at the same time (Two small buttons at the center of the controller)

*Once you successfully pressed the two buttons, the Xbox 360 Guide Button should show up

*From there, you have an option to Delete or Download Your Profile

Try those steps, make sure that your profile is downloaded and signed in, then launch the Xbox 360 Backwards Compatible Game again.

Hope this gem gets backwards comaptible soon.

Hi TautFlounder10,

Thank you for posting on the XBox forums. The Xbox backwards compatibility program is intended for the Xbox One, so the digital downloads for Xbox Original backwards compatible games can only be downloaded on an Xbox One console. You can probably still
play Xbox Original games on the Xbox 360 if you have the discs and if they were backwards compatible back when it was available on the Xbox 360.

Hello, my xbox live profile is called "RinsableMLG" and today for some reason, I can't play xbox 360 backwards compatible games be ause my profile won't download on the xbox 360 servers. I can play xbox one games, but I can't play my xbox 360 games
and my profile won't download and it states "There's a problem with your credentials, blah blah blah". If I use my other two accounts, I can play on the xbox 360 games but not my RinsableMLG one. I seriosuly don't know what to do and I'm panicking right now.

I have the exact same problem. I was just trying to play saints row but couldn't connect to xbox live on backwards compatibility. So I deleted my account and now I can't download on backwards compatibility with the same error message as you.