Can't download profile onto Xbox 360

Discus and support Can't download profile onto Xbox 360 in XBoX on Consoles to solve the problem; Hello, For months now I have been getting the error... "Sorry, there's a problem with the credentials that you are using to sign in. Go to... Discussion in 'XBoX on Consoles' started by JoshuaXboxCommunity, Oct 25, 2019.

  1. Can't download profile onto Xbox 360


    Hello,

    For months now I have been getting the error...

    "Sorry, there's a problem with the

    credentials that you are using to sign in. Go

    to https://account.live.com to fix the problem.

    8015190A"

    ...while trying to download my profile onto Xbox 360.

    1. My password is under 16 characters

    2. I don't have 2 step enabled (and I never have had it enabled)

    3. I signed into my account on xbox.com, stayed signed in and then tried to download my profile onto Xbox 360 but I still got the error.

    4. I have cleared my system chase, power cycled my Xbox 360 and rolled back my Xbox 360 system update etc but nothing has changed anything.

    PLEASE NOTE: I have 2 accounts, both accounts have the same amount of security and have been treated the same. My second account downloads fine but my main account doesn't download at all, and that's the one I want to use.

    I contacted Xbox support over a month ago and they opened a case but I asked for a case update a few weeks ago and they still haven't replied so... I'm hoping there's somebody out there who has managed to fix it on their own.

    PLEASE NOTE 2: I can sign into my account fine on xbox.com/Xbox One and my account was working fine on Xbox 360 before the Xbox 360 system update a few months ago. I never changed anything on my account so there was no valid reason for it to mess up.

    Please tell me there's somebody out there who has fixed this, thanks in advance for any help.

    :)
     
    JoshuaXboxCommunity, Oct 25, 2019
    #1
Thema:

Can't download profile onto Xbox 360

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