Can't download purchased game

Discus and support Can't download purchased game in XBoX Games and Apps to solve the problem; Brian - I hope they were able to get you your money back, that's just not right. I wanted to jump in here with my question since it's the same problem... Discussion in 'XBoX Games and Apps' started by DrStallionz, Apr 8, 2014.

  1. DrStallionz
    DrStallionz Guest

    Can't download purchased game


    Brian - I hope they were able to get you your money back, that's just not right.

    I wanted to jump in here with my question since it's the same problem with the same game...however, I *do* have a region difference: I purchased Bioshock 2 via my xboxlive account online which is registered in the U.S., but I'm currently working in Iraq
    and that's where I tried to have the console download the game itself. It gets to 75% and then says "Can't download Bioshock 2". No other explanation. I notice one of the mods asked if there was a region mismatch so is that a problem with this game? I was
    able to download and install TombRaider in the same way (purchased online with US account, downloaded to console in Iraq) with no problems.

    :)
     
    DrStallionz, Apr 8, 2014
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Can't Download Purchased Games

    Hey there!

    I'm sorry to hear about the download issues. If you haven't yet, I recommend looking at the troubleshooting guide we have for
    Xbox 360 storage devices. If you continue to experience the issue with that specific USB drive, you may want to try a different flash drive.

    Good luck!

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, Apr 8, 2014
    #2
  3. Can't Download Purchased Games

    Hello, I recently purchased 'Tomb Raider' for my xbox 360 and despite my USB having more than enough gigabites to complete the download, it still comes up as my device being full. It's very frustrating and despite me repeatedly choosing seperate storage
    devices and even going as far as to cancel the download and restart it, I have only succeeded in wasting time. I would be very grateful if someone could offer a solution to my problem.
     
    XxDobieRoyalty, Apr 8, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Can't download purchased game

    More than likely your issue is with region. Not every game is available in every country outside the region(s) that it is offered. I'm sure that once you return to the US you'll be able to download the game with no issues.
     
    onyxishere, Apr 8, 2014
    #4
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Can't download purchased game

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