Can't find purchase from Microsoft Store on my Xbox

Discus and support Can't find purchase from Microsoft Store on my Xbox in XBoX Games and Apps to solve the problem; I purchased a DLC pack for Cities: Skylines on my PC via the Microsoft Store. I was able to install it on my pc, my wife was able to install it on her... Discussion in 'XBoX Games and Apps' started by WarPenguin, Feb 8, 2021.

  1. WarPenguin
    WarPenguin Guest

    Can't find purchase from Microsoft Store on my Xbox


    I purchased a DLC pack for Cities: Skylines on my PC via the Microsoft Store. I was able to install it on my pc, my wife was able to install it on her PC because we are in the same family group. However I can't find it on our Xbox and when I go to the Microsoft Store via the Xbox it says I have to buy it. No option to remote install at all. Am I able to install a purchase on my Xbox that I purchased on my PC Microsoft Store?

    :)
     
    WarPenguin, Feb 8, 2021
    #1
  2. onyxishere Win User

    Did not receive my free game with XBox One Cyber Monday bundle

    Did you purchase this from the Microsoft Store? If so, please check the email address associated with the purchase (be sure to check spam/junk folders as well). If you can't find anything there then you should contact the Microsoft Store customer service
    for more assistance with the order.

    1 (877) 696-7786
  3. firepanda84 Win User

    Xbox (Beta) App on PC won't download missing app dependencies

    The only way I managed to get them installed was by searching for them in the Microsoft Store and installing them from there, but I still can't find the "Purchase App". Because there's nothing named "Purchase App"!

    Microsoft should have fixed this by now.
  4. NaZoooom Win User

    Lost Game (discontinued)

    Hi ShawnDog74,

    If you purchased the game from the Microsoft/Xbox store as a digital purchase, you will find it in the My apps & games
    Section under ready to install.

    If you had a disc version and you have lost the disc, you will be required to purchase the game again, either via the Xbox store or you will need to buy from a store.
  5. JoeKinng1 Win User

    What if i already have a microsoft rewards account?

    I agree I think that Microsoft is just trying to save money. They don't care about the people like you and me. I have had a Xbox live rewards account for 3 years and have bought Every Xbox game I own from the Microsoft store. But
    if they merge Microsoft rewards with Xbox LIVE Rewards I will never buy another item off of the Microsoft store ever. I've spent thousands of dollars on the Microsoft store that's where I bought my Xbox One and my new Xbox one x and my Microsoft Xbox One Elite
    controller I have purchased so many things from the Microsoft store I can't even name all of them. And I'm not some kid. I'm a adult that just enjoys gaming but I will find another place to purchase all my gaming gear and games if they do away with the Xbox
    LIVE Rewards program because I will not have any reason to buy from Microsoft store. And I can get everything cheaper
  6. Smwutches Win User

    Payment Help

    Microsoft currency can only be used to be purchase games, DLC, avatar items, etc. from the Xbox store. Even though EA Access is available to purchase from the Xbox store, it is a subscription service from EA. You can't use Microsoft currency to pay for
    third party subscriptions, or any subscription really.
Thema:

Can't find purchase from Microsoft Store on my Xbox

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