Can't fully access my Microsoft account

Discus and support Can't fully access my Microsoft account in XBoX on Consoles to solve the problem; Recently I haven't been able to purchase anything over Xbox Live and I've narrowed the problem down to my billing address. My billing address has not... Discussion in 'XBoX on Consoles' started by iBeaverson, Feb 14, 2014.

  1. iBeaverson
    iBeaverson Guest

    Can't fully access my Microsoft account


    Recently I haven't been able to purchase anything over Xbox Live and I've narrowed the problem down to my billing address. My billing address has not been changed for quite some time and is not currently correct so I tried changing it. Only problem is that
    whenever I sign into my microsoft account, it asks me for the password to a different email that neither my mom nor I remember ever making. I have just recently submitted an email change request and it will take 30 days to process. I was just wondering if
    there was any faster way to access my billing info without the old email. Thanks!

    :)
     
    iBeaverson, Feb 14, 2014
    #1
  2. tigerinexile
    tigerinexile Guest
    How can I sell my xbox one account safely?

    Wouldn’t sell an account like that.

    Could transfer it to a younger relative or something, but for me it’d simply be impossible, because my Xbox account is my Windows account is my Skype account. I’m fully tied into the Microsoft ecosystem.

    Real answer I suppose is that you could remove all payment and identification and address info, and tie it to a burner email. But there’s nothing fully “safe” about it and I think it’s a bad scene.


    Sent from my iPhone 7 using Tapatalk
     
    tigerinexile, Feb 14, 2014
    #2
  3. shbCh2
    shbCh2 Guest
    error on "my account", can't access this anymore

    i tried with the latest version of ie and chrome. neither worked. i could always access the "my account" site with on my microsoft account. but since i connected the xbox with this microsoft account i can't access "my acount" anymore.

    any ideas?
     
    shbCh2, Feb 14, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Can't fully access my Microsoft account

    There should be an option to enter a phone number in so you can have them call or text you a security code.

    Other than that you could try contacting phone support to see if they can help you change the address.

    support.xbox.com/contact-us
     
    onyxishere, Feb 15, 2014
    #4
Thema:

Can't fully access my Microsoft account

Loading...
  1. Can't fully access my Microsoft account - Similar Threads - Can't fully access

  2. Impossible de lancer GTA IV épisode "From Liberty City" [Mod translation-Can't launch GTA...

    in XBoX on Windows
    Impossible de lancer GTA IV épisode "From Liberty City" [Mod translation-Can't launch GTA...: Bonjour, Je viens d'installer GTA IV sur mon PC et je joue en étant connecté mon compte Xbox. Lorsque je veux lancer l'épisode "From Liberty City" il m'est demandé de créer un nouveau compte,...
  3. Can't join realms

    in XBoX Games and Apps
    Can't join realms: I got an invite from my friend to going his realm so I click the accept button but it says I can't join because of the way my account is set up and so I click the link and it sends to a microsoft...
  4. Não consigo conectar minha conta Minecraft ps4 -[Translation - I can't connect my Minecraft...

    in XBoX Games and Apps
    Não consigo conectar minha conta Minecraft ps4 -[Translation - I can't connect my Minecraft...: Eu recentemente estou tendo um problema. Quando eu tento conectar minha conta do xbox no ps4 da a seguinte mensagem: Opa! Parece que essa conta já está conectada. E depois disso eu tento logar...
  5. I can't surpass 1.99/mbs upload to access Console Streaming

    in XboX Insiders
    I can't surpass 1.99/mbs upload to access Console Streaming: I over Cloud Streaming games but I went to set up console streaming and my Xbox won't push more than 1.99/mbs for upload. My connection tested 300/Mbs Down 12/mbs Up. I have opened all the...
  6. CAn't download games with gold

    in XBoX Games and Apps
    CAn't download games with gold: I can download neither Lego Stars Wars 2, nor Batman the Telltale series (GAmes with Gold), anyone else having this issue? any workaround? 12edb9f3-da8a-46cd-8739-ec9310fd773e
  7. I can't fully install The Division 2!

    in XBoX Games and Apps
    I can't fully install The Division 2!: it's been three days since i bought this game and for three day i installed it three times every time it stops at 97% which is really frustrating I've already tried all the known solutions on...
  8. Can't buy anything although my account is fully unlocked.

    in XBoX Games and Apps
    Can't buy anything although my account is fully unlocked.: Change your settings to allow purchases Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your settings to allow purchases. Parents will...
  9. Xbox one won't load anything, home screen won't fully load and I can't even sign in

    in XBoX on Consoles
    Xbox one won't load anything, home screen won't fully load and I can't even sign in: i turn it on and it goes to the green screen, then takes 10 to 15 min. to load just a few home screen tiles. If I try to sign in it freezes before the options even show up and eventually gives the...
  10. Can't fully remove HBO Go App from console

    in XBoX on Consoles
    Can't fully remove HBO Go App from console: My HBO Go app isn't working properly. It is buffering every 3-5 seconds while the network speed is fine, and other apps like Netflix work fine. Unfortunately when i uninstall the app it never full...