Can't gain parental access to my xbox 360

Discus and support Can't gain parental access to my xbox 360 in XBoX Accessibility to solve the problem; My xbox 360's parental account was scammed a long time ago and since I wanted to change some things on my xbox I had to put in my 4 digit code. I don't... Discussion in 'XBoX Accessibility' started by Yoda Playa, Jun 10, 2019.

  1. Yoda Playa
    Yoda Playa Guest

    Can't gain parental access to my xbox 360


    My xbox 360's parental account was scammed a long time ago and since I wanted to change some things on my xbox I had to put in my 4 digit code. I don't remember what it was. I also don't remember the security question either. I'm completely locked out
    of my xbox and can't do anything. please help.

    :)
     
    Yoda Playa, Jun 10, 2019
    #1
  2. Yoda Playa Win User

    Can't gain parental access to my xbox 360

    I don't have access to the parental account and I can't recover it.
  3. Yoda Playa Win User

    Can't gain parental access to my xbox 360

    I tried to recover my account and contacted support for months and never got any help. So I gave up. So the parental account on my 360 I cannot access and can't recover.
  4. ArminatorX Win User

    Can't gain parental access to my xbox 360

    What do you mean your parental account was "scammed"? Do you still have access to your Microsoft Account that was used as the parental account?

    If you can't sign into your Microsoft Account, first try to gain access to your account again.

    If you forgot your Microsoft Account email, use this page to find your email again: https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

    Then use https://account.live.com/ResetPassword.aspx to reset the password on your Microsoft Account.

    After you regained control of your parental account, go to https://support.xbox.com/xbox-360/security/forgotten-parental-controls-pass-code to
    get instructions on how to reset the Xbox 360 parental code.
  5. StaticCHAOSM1 Win User

    Can't gain parental access to my xbox 360

    Good Evening

    If problem still not resolved,

    Please Contact support!

    thanks
  6. steeledwand7664 Win User

    Can't gain parental access to my xbox 360

    You would need to follow the steps on the following support page

    https://support.xbox.com/en-US/xbox-360/security/forgotten-parental-controls-pass-code
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Can't gain parental access to my xbox 360

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