Can't get keyboard to type password on Xbox One

Discus and support Can't get keyboard to type password on Xbox One in XBoX Accessibility to solve the problem; Hi - I'm trying to type my password but the cursor is always set to the LEFT which means it appears backwards when typed. I tried tricking it by typing... Discussion in 'XBoX Accessibility' started by Kellandh, Feb 21, 2019.

  1. Kellandh
    Kellandh Guest

    Can't get keyboard to type password on Xbox One


    Hi - I'm trying to type my password but the cursor is always set to the LEFT which means it appears backwards when typed. I tried tricking it by typing the password in backwards but that was no good. Each time it tells me to use my Microsoft password
    which I have done. In fact as I'd forgotten the password I had changed it some thirty minutes earlier and the new one still appears to be unacceptable.

    Can someone please tell me how to move the cursor to the right. I've tried using the right trigger and bumper but they do nothing.

    Thanks!

    :)
     
    Kellandh, Feb 21, 2019
    #1
  2. Kellandh Win User

    Can't get keyboard to type password on Xbox One

    Hi

    I've just bought another controller - and it works fine! Very many thanks again for your advice and also your willingness to help!

    Kelland
  3. Kellandh Win User

    Can't get keyboard to type password on Xbox One

    Many thanks Jurgen. In fact I've tried these but none works. I'm thinking it's a problem with the controller so I'll buy a new one and see how that goes. I use an Apple computer.
  4. XGN AresThunda1 Win User

    Can't get keyboard to type password on Xbox One

    Try restarting your Xbox

    Hold the power button down until it shuts off.

    If you still have the issue please come back will be happy to help.
  5. XBF Diego M Win User

    Can't get keyboard to type password on Xbox One

    Hi Kellandh,

    Thank you for coming to the forums today, I'd be happy to help!

    Just to understand the situation fully do you mean that when you type in your password the letters start from the left margin or the right margin? For example if you type in "cat" does it come out as "tac"? Does it do this when just using the Search tool
    or browsing the Microsoft Store?

    Can you sign into account.microsoft.com or account.xbox.com with the new password?

    Either way that isn't normal and the console will need to be troubleshooted. If you haven't done so already go ahead and do a

    hard reset and power cycle
    to your Xbox. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then
    re-connect and turn on the Xbox. Try signing in again with the new password.

    If it is still doing the same thing you will need to try a
    soft factory reset
    , but only if you have your account login information available and if you have your Network password if you connect over WiFi.

    Let us know if that helps!
  6. Kellandh Win User

    Can't get keyboard to type password on Xbox One

    Hi

    I've just bought another controller - and it works fine! Very many thanks again for your advice and also your willingness to help!

    Kelland
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Can't get keyboard to type password on Xbox One

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