Cant Install PC Game Redeemed Via Console Companion App

Discus and support Cant Install PC Game Redeemed Via Console Companion App in XBoX on Windows to solve the problem; Hi, I purchased a key for a game and redeemed it via the Xbox Console Companion app. However when I try to install it in the Microsoft Store, the... Discussion in 'XBoX on Windows' started by BentoYeah, Jan 14, 2021.

  1. BentoYeah
    BentoYeah Guest

    Cant Install PC Game Redeemed Via Console Companion App


    Hi,

    I purchased a key for a game and redeemed it via the Xbox Console Companion app. However when I try to install it in the Microsoft Store, the install option is grayed out and claims that I cant install because I dont have an application that is linked to
    my Microsoft account. But I assume that my logged in account in the console companion is enough. What do I do?

    Thanks

    :)
     
    BentoYeah, Jan 14, 2021
    #1
  2. BentoYeah Win User

    Cant Install PC Game Redeemed Via Console Companion App

    Nevermind. I sorted it out by downloading another app (Xbox app) that seemed to do the trick
  3. Smwutches Win User

    Cant Install PC Game Redeemed Via Console Companion App

    Are you sure the code was for the PC and not the console? Typically that message comes up when you're trying to start a console install and it can't find an Xbox.
  4. BentoYeah Win User

    Cant Install PC Game Redeemed Via Console Companion App

    It was a PC/Xbox One key which I assume works for both. When I opened the Companion app I could only find the 'redeem code' button under the Xbox tab however. There was no redeem key button in the Windows tab, but I read somewhere that if you own the game
    you can access it across all platforms so I redeemed it in the Xbox tab. Does this mess things up?
  5. Ricardo Cintra Win User

    I can't redeem my Gift Card

    You Tried Redeem in Xbox or on Xbox Console Companion App on PC? Try redeem in PC to see and check if the value is in your account too
  6. schnurren Win User

    Connecting to windows 10 pc

Thema:

Cant Install PC Game Redeemed Via Console Companion App

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