Can't leave family safety

Discus and support Can't leave family safety in XBoX Accessibility to solve the problem; Hi, I'm trying to leave my family, even though i'm the only one in it. I am 14 years old, and i tried to change my age, but i couldn't do it. I just... Discussion in 'XBoX Accessibility' started by Kovács Péter_, Nov 25, 2021.

  1. Can't leave family safety


    Hi, I'm trying to leave my family, even though i'm the only one in it. I am 14 years old, and i tried to change my age, but i couldn't do it. I just want to play minecraft with my friend on PC, but i can't because of this. Can I get any help?

    :)
     
    Kovács Péter_, Nov 25, 2021
    #1
  2. Francia J. Win User

    Can't leave family safety

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    If you're the only one on the family page and you're still a minor, you need to ask an adult or your parent to add you as a member via https://account.microsoft.com/family under their account in that way, they'll be the one managing your settings.

    Once they have added you as a member, ask them to sign in to https://account.xbox.com/settings then click your Gamertag and then make sure that the setting that has an arrow on this screenshot is set to "Allow".

    [​IMG]
  3. Mister Taurus Win User

    Can't leave family

    Hi there,

    This particular feature doesn't require access to the e-mail account itself. The account can still be logged into on our
    account page. But ngocphi is correct that your stepfathers account would need to be accessed to change this features settings. Happy gaming!
  4. ngocphi Win User

    Can't leave family

    his email being active has nothing to do with his parental ms account

    He has to signin at accounts.microsoft.com

    If he forgot the password he has to work with them to reset it
  5. AL3X3LA Win User

    parental lock

  6. blueamcat Win User

    child account

Thema:

Can't leave family safety

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