Can't log in my gold membership - Xbox360

Discus and support Can't log in my gold membership - Xbox360 in XBoX Accessibility to solve the problem; Hey guys, I noticed a problem with my goldmembership. I have this subscription for two years now. Yesterday a friend asked if we could play Minecraft... Discussion in 'XBoX Accessibility' started by LayJDane, Apr 3, 2019.

  1. LayJDane
    LayJDane Guest

    Can't log in my gold membership - Xbox360


    Hey guys,

    I noticed a problem with my goldmembership. I have this subscription for two years now. Yesterday a friend asked if we could play Minecraft online together. So I logged into my account, started the game and my box told me: you don't have the permission for
    online gaming.

    I looked into my settings in my account and found the following:

    There is a problem with xbox-services. Please try again later. Code: 8C150009

    Also it reads: Membership isn't available at the moment. Please try again later.

    I chatted with the support and they told me to "reinstall" my xbox.

    Now my HDD is fomated and my xbox is "new" and I still have the same problem.

    Could anybody help me? I'm desperate.

    Thanks,

    Lay

    :)
     
    LayJDane, Apr 3, 2019
    #1
  2. LayJDane Win User

    Can't log in my gold membership - Xbox360

    Hey guys,

    after work I tried everything again and well, I don't know what has happend but it works!

    I still get the problem with xbox-services. Please try again later. Code: 8C150009

    And: Membership isn't available at the moment. Please try again later.

    But I can play online again. : D

    I'm very thankfull for all your help and suggestions.

    I can't tell, what was the right thing that helped but I'm very happy something did.

    Lay
  3. steeledwand7664 Win User

    Can't log in my gold membership - Xbox360

    Have you double checked that your subscription is still active at account.microsoft.com/services
  4. LayJDane Win User

    Can't log in my gold membership - Xbox360

    Nope, I only have my good old xbox 360.

    It's happening when I go to settings - account.

    In the game it just tell's me "I don't have the permission."

    It happens with other games too. (Tried with Minecraft and Left for dead 2)

    I can sing in and I also can download gold games. All I can't is play online with friends.

    Online safety settings checked and everything is allowed.
  5. LayJDane Win User

    Can't log in my gold membership - Xbox360

    Hi there!

    I'm sorry to hear about this Xbox Live Gold subscription issue on your Xbox 360. If you haven't done so already, I recommend

    clearing the hard drives system cache
    . Follow that guide step by step and after you clear the system cache, go ahead and power down the console and unplug the power supply.

    If that doesn't help, you may need to reset your console's network settings to factory defaults and re-connect to the home network. You can do that by going into your System settings then Network settings and then select your home network. On the next page
    select Configure network and slide over to Additional settings then finally scroll down to restore to Factory defaults. Restart your Xbox and set up your network again.

    Let us know if this helps!
    Hey guys,

    thanks for your suggestions.

    I tried clearing the system-cache and also restoring the Factory defaults and resetting my network, nothing helped.

    I called the support but they weren't able to help me either.

    We tried again everything on the list but nothing worked.

    In the end he told me, that the xbox360 is too old and that many have this issue too, but there isn't a solution at the moment and I doubt they will find one.

    Thank you all for your help!
  6. XBF Diego M Win User

    Can't log in my gold membership - Xbox360

    Hi there!

    I'm sorry to hear about this Xbox Live Gold subscription issue on your Xbox 360. If you haven't done so already, I recommend

    clearing the hard drives system cache
    . Follow that guide step by step and after you clear the system cache, go ahead and power down the console and unplug the power supply.

    If that doesn't help, you may need to reset your console's network settings to factory defaults and re-connect to the home network. You can do that by going into your System settings then Network settings and then select your home network. On the next page
    select Configure network and slide over to Additional settings then finally scroll down to restore to Factory defaults. Restart your Xbox and set up your network again.

    Let us know if this helps!
Thema:

Can't log in my gold membership - Xbox360

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