Cant Log-In my Microsoft Account on Xbox App (Windows 10)

Discus and support Cant Log-In my Microsoft Account on Xbox App (Windows 10) in XBoX Games and Apps to solve the problem; I cant login and neither am i able to download any game over USK 6 I bought the Game Pass and wanted to download Hitman 3 but when clicking Download... Discussion in 'XBoX Games and Apps' started by ErminBihorac, Feb 1, 2022.

  1. ErminBihorac
    ErminBihorac Guest

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)


    I cant login and neither am i able to download any game over USK 6
    I bought the Game Pass and wanted to download Hitman 3 but when clicking Download nothing happend. So I went through other games and found out I couldnt download any games over USK 6.
    Then I went to my Settings and saw my Microsoft Account isnt connected, so i pressed Log-In but nothing happend again.
    I reset the Xbox App in Apps & Features but It didnt help.
    I even went to the Chatroom support but nobody was able to help.
    My Game Pass is active, I payed for it but I cant use it.
    Great.

    Please Help me fast.
    I can also Provide Information and Video Footage if needed.

    :)
     
    ErminBihorac, Feb 1, 2022
    #1
  2. Jesse E' Win User

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)

    First login at account.microsoft.com and see if it works. If it does, Try reinstalling the Gaming Services app on your Windows 10 device:

    - Right-click the Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

    - In the Administrator: Windows PowerShell screen, type the following command and press Enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    - In the same window, type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    - Install the app on that page, and select Yes when you receive the User Account Control (UAC) prompt.

    - Restart your device, and try to install the game again.

    If that doesn't help, Go below in regedit and delete both keys and reboot.

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices

    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet
  3. ErminBihorac Win User

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)

    Thats not the Problem.
    my Problem is, that i cant log into my Microsoft account
  4. Jesse E' Win User

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)

    Go to - https://account.microsoft.com/profile/

    Clicked on "Edit Day of Birth"

    Fill out the info (even if current DOB on account is correct) & submit

    Open up Game Pass app on PC, log out of account

    Sign back into account
  5. ErminBihorac Win User

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)

    USK 6 is the age of what is rexommended to be the minimum age to play a certain game
  6. Jesse E' Win User

    Cant Log-In my Microsoft Account on Xbox App (Windows 10)

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Please what is USK 6?
Thema:

Cant Log-In my Microsoft Account on Xbox App (Windows 10)

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