Can’t log into Xbox live or accounts

Discus and support Can’t log into Xbox live or accounts in XBoX Accessibility to solve the problem; When is microsoft going fix their login issues. Do they seriously expect me to remove all my family members accounts and then relink them. What am i... Discussion in 'XBoX Accessibility' started by ArthurMostert, Nov 1, 2018.

  1. Can’t log into Xbox live or accounts


    When is microsoft going fix their login issues. Do they seriously expect me to remove all my family members accounts and then relink them. What am i paying them for, really irritating, my children are in tears.

    :)
     
    ArthurMostert, Nov 1, 2018
    #1
  2. Xbox live profile

    I can’t log into my Xbox live account on my 360, but I can log onto it on my phone or laptop with no issues. How do I fix this?
     
    cookiemonsters9, Nov 1, 2018
    #2
  3. Need help

    PLEASE HELP ME I went to log into xbox and I got the error code 0x80a40019 and now I can’t sign in or add accounts
     
    Negative blade1, Nov 1, 2018
    #3
  4. Jurgen1488
    Jurgen1488 Guest

    Can’t log into Xbox live or accounts

    Hello, reset your Xbox to factory settings only by deleting your account. Without deleting games and applications. This workaround will remove this issue.

    Go to Settings> Account> Delete accounts.
     
    Jurgen1488, Nov 1, 2018
    #4
  5. I’m very concerned about deleting accounts as I have not idea what will happen to all my children’s xp and any available account balance that they have accumulate with xbox scratch cards.

    Microsoft shouldn’t leave me resolving their sign-on issues.
     
    ArthurMostert, Nov 1, 2018
    #5
  6. Hey there,

    Thanks for standing by as the team works diligently to resolve this issue as soon as possible. The issue involving Xbox Live sign-in is taking longer than anticipated to resolve. The steps provided are a work around during the fix. If you like please use
    the
    Notify me feature on the website
    .

    To help gather information for the accounts, you will need to log into them and write down the email connected and gametag.

    Hope this helps.
     
    XBF Crystal P, Nov 1, 2018
    #6
  7. xIPhAzOnIx
    xIPhAzOnIx Guest
    Yea that sounds crazy but tell your kids they are working on it but in the mean time it seems like you will have to do all that crap and make it no barriers for all the accounts till the situation is fixed.
     
    xIPhAzOnIx, Nov 1, 2018
    #7
  8. XBF Brad A
    XBF Brad A Guest

    Can’t log into Xbox live or accounts

    Hello Arthur,

    Any account that is removed from the console keeps all it has on it, like currency, progress in game etc. The only time it will be gone is if you deactivate the account totally. What we are suggesting when remove and re-add the account will not get rid of
    any of that.

    Hope this helps.

    Thanks,

    Brad
     
    XBF Brad A, Nov 1, 2018
    #8
  9. AGmaddog99
    AGmaddog99 Guest
    I am really ignorant to ll this. So this has been happening for a few days my son says. He logged in yesterday, couldn't the day before and cant again today. It tells him he is accessing sensitive information. Same issue?
     
    AGmaddog99, Nov 1, 2018
    #9
  10. xIPhAzOnIx
    xIPhAzOnIx Guest
    Yes all the posts and discussios are the same problem
     
    xIPhAzOnIx, Nov 1, 2018
    #10
  11. AGmaddog99
    AGmaddog99 Guest
    Thanks! He will just have to wait!
     
    AGmaddog99, Nov 1, 2018
    #11
  12. Thanks this is good to know. Will have a look at this account reset and perhaps this will be resolve prior to me hsving to do the slog.
     
    ArthurMostert, Nov 1, 2018
    #12
  13. Can’t log into Xbox live or accounts

    Hi guys my son having this problem with error message they are saying remove acvount from console then bring it back how an earth do i do that ?
     
    SuPeRAaRoN 1875, Nov 1, 2018
    #13
  14. XBF Javier R
    XBF Javier R Guest
    Hello SuPeR,

    Our suggestion currently is not to remove the profile, as the Service Alert is still active and it may specifically state this, but the most that
    may be attempted is to Restart the Console, as well as request to be notified when the service is back online.

    We understand that this may be frustrating, but our engineers are actively working to get the service to return so we appreciate all patience throughout this process.

    Best wishes!
     
    XBF Javier R, Nov 1, 2018
    #14
  15. Hi on service status it says to remove account and then reinstate are we do this?
     
    SuPeRAaRoN 1875, Nov 1, 2018
    #15
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Can’t log into Xbox live or accounts

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