Can't Login Into My Account, Account's Email Doesn't Exist

Discus and support Can't Login Into My Account, Account's Email Doesn't Exist in XBoX on Consoles to solve the problem; So the problem is that, i have a account on Xbox 360, and today it asked me for my password and mail, which was unusual since, it never happened. I... Discussion in 'XBoX on Consoles' started by Ximuni, May 4, 2021 at 8:32 PM.

  1. Ximuni
    Ximuni Guest

    Can't Login Into My Account, Account's Email Doesn't Exist


    So the problem is that, i have a account on Xbox 360, and today it asked me for my password and mail, which was unusual since, it never happened. I don't remember the password, and the mail doesn't exist anymore, because the host deleted the whole site (it was ending in @neostrada.pl but service neostrada, doesn't exist anymore. Tried contacting Microsoft, nothing happened, I provided most of the things about the account and still nothing? What do I do? I've had this account since I was little, and don't want to lose it, and my memories of games that I played on it.

    :)
     
  2. carlosdc1 Win User

    Account email doesn't exist anymore?

    Okey I guess I will wait for some hours and try to sign in again
  3. Fl0ydPinkert0n Win User

    Account email doesn't exist anymore?

    It's possibly an issue with Xbox Live. I can't say for sure though since they haven't made an announcement about any problems; however, I can tell you others are reporting the same issue at the moment in other topics.

    For now, I'll suggest a hard reset. All you have to do is press and hold the power button until the console turns off (it should only take about 10 seconds). After that, just turn it back on and see if the issue has been fixed.

    If not, then keep an eye on the Server Status site:

    https://support.xbox.com/xbox-live-status
  4. stwups Win User

    Account email doesn't exist anymore?

    I actually just got back in from my xbox. Didn't do anything special either, just restarted my console and it signed me in as normal. So maybe this was just a big hiccup? It was also telling me that the email did not exist when I tried to get in here on
    the website, so i had to make a new random one just to post this question. But now im going to try to get back into my main email on here i guess since its working on my xbox now. Hope yours sorts it self out as well!
  5. carlosdc1 Win User

    Account email doesn't exist anymore?

    I have the same exact problem, today I played with my account but in the night when I tried to sign in with my account it said " it doesn't exist an account with these email" i don't know what to do , I'm going to talk to Xbox support, even I can't enter
    my account in the app or in the web page
  6. SF14o Win User

    Hacked account, lost account

    The problem I have is the hacker changed the email and now the account does not exist (according to the login). It vanished and Microsoft is not responding with any information. I tried the recovery but can't get past the first page.
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Can't Login Into My Account, Account's Email Doesn't Exist

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