Can't login to account due to moving countries and not being able to recieve text message...

Discus and support Can't login to account due to moving countries and not being able to recieve text message... in XBoX Accessibility to solve the problem; I cant login to halo infinite. It is trying to login using my old account. It asks for my old phone number and tries to send a text to my old uk... Discussion in 'XBoX Accessibility' started by Jesse Vallantine, Aug 8, 2022.

  1. Can't login to account due to moving countries and not being able to recieve text message...


    I cant login to halo infinite. It is trying to login using my old account. It asks for my old phone number and tries to send a text to my old uk number. I have the sim but it is over a year old and does not recieve the text. It will not let me sign out and chose a different account. For other means of verification it asks for purchase details from over a year ago. Requiring me to specify the amount and exact date. It also asks me for 3 of my original Skype contacts (first and last name) I cannot log into this account either because of the same verification problem. I already filled out the verification questionnaire once and was denied. Now I'm just trying to use a new account on Halo Infinite but can't even do that. I reinstalled it and reset xbox game bar but still have the same problem.

    ***Moved from Windows / Windows 10 / Windows Hello, lock screen and sign-in***

    :)
     
    Jesse Vallantine, Aug 8, 2022
    #1
  2. Jailbirdy Win User

    Error E:00L04

    Servers were down during you login attempts, the error message was due to logins being disabled.
  3. xDevilxGirlx421 Win User

    not being able to login on accounts

  4. VorteX ScouT OG Win User

    PRIVACY Suggestion - Messages≠Voice

    Yes, there should be a split in the options between voices messages and text messages on Xbox One. I like being able to send and receive text messages between all people, but don’t like getting voice messages from angry kids. I should be able to have the
    ability to send text messages to all, but not be able to send or receive voice messages or at least only to friends.
  5. ChiefJoboo Win User

    Problems with buying games due to region check security

    Normally you can not buy digital games in Kazakhstan since it can't connect to Xbox live due to being a country that is not supported for Xbox live. The only reason you may be able to try to buy a game is because your Microsoft account may be set to Russia
    for that account on the migration page here:
    https://live.xbox.com/accountmigration


    You must be in one of the supported countries on this list and also have your account set to that country that you're in, in order to purchase digital content on Xbox live:
    http://www.xbox.com/live/countries
  6. XBF Javier R Win User

    Recently moved, cannot access G4G 360 games.

    Hello Erebus the Cat,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns not being able to access your Games with Gold Xbox 360 games on your Xbox One console.

    When it comes to accessing game licenses in another country, a VPN would need to be applied to the entire network for all devices in order to access those games. There is no current process to allow access to those licenses due to country restrictions. We
    recommend reviewing the information found through our how to update your Microsoft account if you’re moving
    to a new country or region
    support article for other inquires involving moving your account.

    Best wishes!
Thema:

Can't login to account due to moving countries and not being able to recieve text message...

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