Can't make purchase with Microsoft Account

Discus and support Can't make purchase with Microsoft Account in XBoX Games and Apps to solve the problem; Hi can anyone help me? I have the roblem too: I tried to buy something with the microsoft account. I got the message to give them an Creditcard. I... Discussion in 'XBoX Games and Apps' started by OrangeMoewe20, Jun 1, 2014.

  1. Can't make purchase with Microsoft Account


    Hi

    can anyone help me?

    I have the roblem too: I tried to buy something with the microsoft account. I got the message to give them an Creditcard. I added a creditcard too and then they took the money from the credit card. I have no chance to buy from the MS Acc. I can't choose
    it.

    And for the support I got only the message that there are problems and that I can't reach them.

    I come from Germany, so it is to expensive to call the hotlinenumber!

    And I didn't get an error code. (Only information that credit card was missing)

    No I deletet the credit card cause I have fear that one f the other users use it. At first i'll use my MS Money!

    Hope that you can help me!

    :)
     
    OrangeMoewe20, Jun 1, 2014
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Regarding backwards compatible purchases on the xbox one

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
     
    M3tal Daz3, Jun 1, 2014
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Payment issue

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
     
    M3tal Daz3, Jun 1, 2014
    #3
  4. M3tal Daz3 Win User

    Payment issue

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
  5. M3tal Daz3 Win User

    Regarding backwards compatible purchases on the xbox one

    You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
  6. M3tal Daz3 Win User

    How do I buy black ops 2 on xbox one with store gift card

    Unfortunately you can not.

    "You can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases."
  7. Git Win User

    Microsoft Dungeons - logged in with wrong Minecraft account, how do I change it?

    Hi,

    Each Microsoft Account/Gamertag is tied to its purchases.

    You can share games together by making the gamertag a Home account, you can't change complete ownership of dial purchases between accounts/gamertags though.
  8. Emily V. Win User

    Telling me to purchase other ways, but can't

    Hi Emily!

    By any chance are you trying to use the credit on your Microsoft account? If so, I would like to let you know that you can't use the money in your Microsoft account to purchase content from the Xbox 360 Marketplace.

    To resolve this issue, purchase the item on your Xbox 360 console, where you can use your Microsoft account balance to make purchases.
    I don't own an Xbox 360. Does this mean I can't purchase the game at all?
Thema:

Can't make purchase with Microsoft Account

Loading...
  1. Can't make purchase with Microsoft Account - Similar Threads - Can't purchase Microsoft

  2. I can't purchase V bucks on fortnite with my microsoft account

    in XBoX Accessibility
    I can't purchase V bucks on fortnite with my microsoft account: I am trying to buy v bucks on fortnite with my microsoft account but everytime I try it brings me to payment options and it shows me a lower balance on my microsoft account but if I look up my...
  3. Can't purchase anything on Microsoft/Xbox Store

    in XBoX Games and Apps
    Can't purchase anything on Microsoft/Xbox Store: Just tried to buy a game from the MS Store, before is leaves Game Pass. The game in question is Panzer Dragoon Orta. Tried on both my Xbox One X and PC to buy it, but it keeps coming back with a...
  4. I can't install a purchased game from the Microsoft store.

    in XBoX on Windows
    I can't install a purchased game from the Microsoft store.: I purchased a minecraft game today , it's been a few hours since my purchase but I'm not able to install the game . It still hasn't appeared in the "ready to install" section . My purchase appears...
  5. Purchased Minecraft for Microsoft 10 for my child on his family account. Can't find it to...

    in XBoX Games and Apps
    Purchased Minecraft for Microsoft 10 for my child on his family account. Can't find it to...: I have purchased Minecraft for my child using a family account - I gave permission to buy it for him and I can not figure out how to download it. Its not showing in his account. It's showing in my...
  6. Purchased Halo:MCC on the PC using the Microsoft store, can't download it on xbox one S

    in XBoX Games and Apps
    Purchased Halo:MCC on the PC using the Microsoft store, can't download it on xbox one S: I Purchased Halo: the Master Chief Collection on PC through Microsoft, I have attempted multiple times to install it on my xbox as well to no avail, it does not appear in the "my games and apps"...
  7. Can't purchase Microsoft Complete on my Xbox One X

    in XBoX on Consoles
    Can't purchase Microsoft Complete on my Xbox One X: Bought a new Xbox One X yesterday and wanted to add Microsoft Complete, as I already have it in my other X. I went to the MS store on the Xbox itself, as said by Microsoft, and searched for...
  8. I can't install my purchased game from microsoft store

    in XBoX on Windows
    I can't install my purchased game from microsoft store: I have reset my windows recently (keeping my personal files) and not I cannot install my purchased games from Microsoft store. Forza 3 Horizon, Minecraft and Gears of War. when I goto my library...
  9. Can't purchase Backwards Compatible game from the microsoft store

    in XBoX Games and Apps
    Can't purchase Backwards Compatible game from the microsoft store: Hey all, I've been wanting to try out Halo Reach on the xbox one with backwards compatibility. I've never owned an xbox360 and I don't own a physical copy of the game. So I tried buying it...
  10. Microsoft Jigsaw "Choose another item" "in-app purchase item no longer available" Can't sign in

    in XBoX Games and Apps
    Microsoft Jigsaw "Choose another item" "in-app purchase item no longer available" Can't sign in: On one of my Windows 10 computers I can't log in to Microsoft Jigsaw, I get a dialog "Choose another item" "This in-app purchase item is no longer available in Microsoft Jigsaw...