Can't make purchases

Discus and support Can't make purchases in XBoX Games and Apps to solve the problem; I'm trying to buy through the dash but it doesn't complete and keeps giving me the error code 8012000B. Everything else works fine.... Discussion in 'XBoX Games and Apps' started by Raian93, Feb 18, 2014.

  1. Raian93
    Raian93 Guest

    Can't make purchases


    I'm trying to buy through the dash but it doesn't complete and keeps giving me the error code 8012000B. Everything else works fine.

    :)
     
    Raian93, Feb 18, 2014
    #1
  2. Can't make purchases

    Hey, im having a problem making purchases online due to every time i try im introduced to either a looped loading screen, we can't sign you in right please try again later or it simply sends me back to the dash board. now im aware of the outstanding balance
    thing and knew ive obtained one but due to me not being able to pay for it here on console i just bought a 3 month gold subscription and continue that way. now i don't know that if by doing it this way whether or not if i messed something up or if i should
    discontinue services and focus on my balance. this has been occurring for a few days now and ive yet to see improvement.
     
    Damien������✌, Feb 18, 2014
    #2
  3. SLB4EVERPT
    SLB4EVERPT Guest
    Can't make purchases

    I think is because is a debit card. For all backward games you need a credit card not a debit card.
     
    SLB4EVERPT, Feb 18, 2014
    #3
  4. Raian93
    Raian93 Guest

    Can't make purchases

    It's solved. It allows me to purchase with incredibly slow download speed.
     
    Raian93, Feb 19, 2014
    #4
  5. Saeleth Win User

    Can't make purchases

    Hi there,

    I would recommend reaching out to MS Billing Support. It is likely the wrong address on file for something, but they should be able to tell you for sure and more importantly how to correct the problem :)
  6. denis97g Win User

    Can't make purchases

    have you tried doing it from a pc? if that doesn't work you may want to contact xbox support.
  7. SLB4EVERPT Win User

    Can't make purchases

    I think is because is a debit card. For all backward games you need a credit card not a debit card.
  8. HarleyQuinnFun Win User

    Can't make in game purchases

    I recommend to contact EA. They will have more information how to fix the problem.
  9. Tigermike93 II Win User

    Can't make in game purchases

    Even though it's not about Titanfall 2 but I'm having the same problems making in game purchases with a few of my games as well.
Thema:

Can't make purchases

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