Can't open a return request

Discus and support Can't open a return request in XBoX on Consoles to solve the problem; I am trying to get a return/repair request done for a controller I have, which is still in warranty. Every time I follow the instructions, I get to... Discussion in 'XBoX on Consoles' started by Arx1533, Jan 14, 2022.

  1. Arx1533
    Arx1533 Guest

    Can't open a return request


    I am trying to get a return/repair request done for a controller I have, which is still in warranty.

    Every time I follow the instructions, I get to the same point - I click "Enter new address" and the whole process falls over and crashes.

    I have tried to get a callback from support and although it says there is a 2 min waiting time, I input my number and it says something like "Something went wrong on our side, we are working on it, Try again later".

    Can someone please help me to figure out why I can't start a repair request? I have updated my Microsoft addresses, made sure everything is up to date.. I have no paddles left on this one.

    Thanks,


    Can't open a return request [​IMG]



    Can't open a return request [​IMG]


    :)
     
    Arx1533, Jan 14, 2022
    #1
  2. D3RTY D Win User

    Xbox One Titanfall bundle dilemma. Please read MS

    actually you can't return the console for cash it has been opened. You can only return it for the same item.
  3. RogueStar1983 Win User
  4. AridLizard Win User

    Can't redeem code, already redeemed

    if you can't request a new code through the link you will need to return the card to the shop where you bought it and request a refund or a new code/card from them
  5. VRgamerONE Win User

    Need help to get refund for auto-renewal Xbox Live Gold

    Can't do that from Russia, the request was addressed to Moscow. "Failed to process the request. Direct call". I need support in the United States to return the money RUR 599 for a Xbox Live Gold subscription 1 month. Russian IP address blocks in the US,
    help me to return the money.
  6. tguns17 Win User

    Bought xbox one a week too early.....help.

    You can't return the xbox one after opening it correct? I bought it from best buy.
Thema:

Can't open a return request

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