CANT PLAY A BOUGHT GAME

Discus and support CANT PLAY A BOUGHT GAME in XBoX Games and Apps to solve the problem; Bought an Xbox 360 game called BattleBlock theater on my Xbox one. I completed the transaction yet couldn't play the game once installed. Whenever I... Discussion in 'XBoX Games and Apps' started by RaineHoni, Aug 15, 2022.

  1. RaineHoni
    RaineHoni Guest

    CANT PLAY A BOUGHT GAME


    Bought an Xbox 360 game called BattleBlock theater on my Xbox one. I completed the transaction yet couldn't play the game once installed. Whenever I tried clicking on it I would be greeted with "have you bought this game?" I tried uninstalling and reinstalling but the game wouldn't reinstall without me having to buy it again. I checked the transaction in "payment and billing" and it says that my transaction has gone through and status was "completed" I've tried everything from full blown restart, removing and re-adding my account, making sure it was my home Xbox, clearing caches, and etc. Yet with all this effort can't play my game please help me with this.

    :)
     
    RaineHoni, Aug 15, 2022
    #1
  2. JosefLBohorquez Win User

    CANT PLAY A BOUGHT GAME

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Rainehoni

    If you go here and sign in with your account, are you able to see the "install" button? Or the "buy" button again?

    https://www.xbox.com/games/store/battleblock-th...

    Let me know how it goes, I'll be waiting for your reply
    Greetings
  3. Reiikho Win User

    Bought game and cant play it

    Hello, tou can try to clear the cache it can fix a lot of issues.

    -
  4. scotty25787 Win User

    Bought game and cant play it

    Do you have more than 1 xbox GT? If so make sure the one you bought the game on is set as home xbox or signed in.
  5. Smwutches Win User

    cant play the game i bought

  6. shark394 Win User

    can't play CS:GO (counter strike) online

    so what now i cant get refunds and i cant play the game i bought ???
Thema:

CANT PLAY A BOUGHT GAME

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