Can't Play a Games with Gold Title

Discus and support Can't Play a Games with Gold Title in XBoX Games and Apps to solve the problem; I tried to download Red Faction 2 for the Original Xbox (To my Xbox One) on the day it was available on Games with Gold, but on the store page there... Discussion in 'XBoX Games and Apps' started by StrAts-55, Sep 2, 2020.

  1. StrAts-55
    StrAts-55 Guest

    Can't Play a Games with Gold Title


    I tried to download Red Faction 2 for the Original Xbox (To my Xbox One) on the day it was available on Games with Gold, but on the store page there was only an option to buy it, I waited a day and the option to claim it using Games with Gold was there so
    I downloaded it, after installing I try to play it and I get this message.

    “Do you own this game or app?” then “If you have the disc, insert it now. If you bought this online, make sure you’re signed in to Xbox Live. If you don’t have the rights for playing it, you’ll need to get it at the Microsoft Store.
    (0x803f8001)

    I talked to a 'Specialist' about this and told me this was a Error that means I don't have the games licence to play it, they left the case open and said they would get back to me.

    Today they replied with this. Yes including the typos

    "This is an email update regarding to your request on being able to play " Red Faction " on your account and we've confirmed that you don't owned the game , the only possible reason why you
    were able to play the game is either you play it through this or via gamesharing feature.. If you really want to have wyou own license of the game , just purchase it on our Microsoft store. ( not claim on free games with gold as well ) . To confirm this reset
    your console to defaults and you'll see all the games you owned at my games and apps."

    First of all, No I have never played or used this game using any Microsoft product/service, Xbox or PC, be it physical or digital. I have only ever been on the store to get it because of Games with Gold.

    Secondly, why should I have to pay for the game if the Xbox Store screws up giving out a game licence, how it that fair?

    I have had few issues with Xbox overall but this is stupidly simple to fix. Microsoft/Xbox please give me the full service that I have paid for with 'Xbox Live Gold'.

    :)
     
    StrAts-55, Sep 2, 2020
    #1
  2. sandy the hippy Win User

    Free games with gold

    Are you sure it was a game with gold title, I can't actually remember. Was it maybe a free to play title for a weekend or something ..

    EDIT: yeah I can't find it in gold list, but it has been offered as a free to play game as a trial, i think maybe this is when youve downloaded it?

    Can anyone else remember it being a gold title?
  3. Obsessive Power Win User

    Star Wars The Old Republic for Xbox

    I have the feeling it will be a games with gold title for june
    It can't become a Games with Gold title as Star Wars: The Old Republic was
    never released on consoles.
    It's a PC only game.
  4. fporto-8F152DFC-109D Win User

    Can't access Games With Gold titles.

    I'm back with an interesting bit of info to get everyone even more puzzled: I was able to download the free Xbox 360 game available now (Assassin's Creed III) without issues. When selecting it, the price was listed as FREE. But unfortunately, the console
    still says I have to buy a Gold subscription to download the other one (SpeedRunners).

    So weird...
  5. fporto-8F152DFC-109D Win User

    Can't access Games With Gold titles.

    Same thing here. I tried to access the newest GwG to add to my collection, but the console says I have to be a Gold member to do it. When I access the "Subscriptions" tab on My Games and Apps, it says I have to subscribe... but all games I ever got through
    Games with Gold are listed as ready to install and I'm able to play multiplayer with my friends with no problems. And through the console settings, it says my current subscription is active (it was automatically renewed in May 28th, but will only be charged
    in June 10th - 5 days from now).

    I'm a Live subscriber for almost 11 years and it's the first time I run into such an issue.
  6. NinjaBawse Win User

    Can't access Games With Gold titles.

    I'm also having the same problem... it's pretty annoying.
Thema:

Can't Play a Games with Gold Title

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