Can’t play Modern Warfare due to an apparent “refund” I never authorized

Discus and support Can’t play Modern Warfare due to an apparent “refund” I never authorized in XBoX Games and Apps to solve the problem; I try to open the game and it says, “Either your purchase was refunded or your preorder was canceled.” I never authorized this to occur and I was... Discussion in 'XBoX Games and Apps' started by ChiefGhostyy, Feb 13, 2020.

  1. ChiefGhostyy
    ChiefGhostyy Guest

    Can’t play Modern Warfare due to an apparent “refund” I never authorized


    I try to open the game and it says, “Either your purchase was refunded or your preorder was canceled.” I never authorized this to occur and I was playing 12 hours ago. Please help!

    :)
     
    ChiefGhostyy, Feb 13, 2020
    #1
  2. xRDx Husky Win User

    Can’t play Modern Warfare due to an apparent “refund” I never authorized

    Just try to deinstall the game and than install it again now it should works cause had the same problem
  3. Onyx Is Here Win User

    Can’t play Modern Warfare due to an apparent “refund” I never authorized

  4. WPAK Win User

    Can’t play Modern Warfare due to an apparent “refund” I never authorized

    Hi there,

    for an issue like this it's best to contact Xbox Support via Phone (or Chat) they are the only ones able to look into the account details like transactions/refunds etc.

    To contact Xbox Support use
    http://support.xbox.com/contact-us


    I hope they will be able to quickly resolve the issue.

    Let us know the results
  5. DavidCrocket1 Win User

    Can’t play Modern Warfare due to an apparent “refund” I never authorized

    I have had the same thing happening I am hoping it is fixed soon.
  6. ryandabom11 Win User

    Can’t play Modern Warfare due to an apparent “refund” I never authorized

    Mine is doing the same thing, its saying i was refunded but at the same time I never Received an actual cash refund in my account nor did I want to have this game refunded
Thema:

Can’t play Modern Warfare due to an apparent “refund” I never authorized

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