Can't play my game discs due to Game Pass license problem

Discus and support Can't play my game discs due to Game Pass license problem in XBoX on Consoles to solve the problem; Just today, when I was about to fire up my own game that I bought with my own money even before Game Pass existed, it wouldn't let me because my Game... Discussion in 'XBoX on Consoles' started by dgf97, Oct 17, 2020.

  1. dgf97
    dgf97 Guest

    Can't play my game discs due to Game Pass license problem


    Just today, when I was about to fire up my own game that I bought with my own money even before Game Pass existed, it wouldn't let me because my Game Pass subscription had ended. This doesn't make any sense, and I suppose it shouldn't be happening, but considering
    that I own the physical copy, I shouldn't be locked out of it because of a service that came well after.

    I've tried everything, from clearing the console's cache (hard reset), removing my profile and restoring it from the console, to uninstalling and reinstalling the game. The error code that's being thrown out is 0x803f800e. I hope this issue can be resolved,
    or my money should be given back considering that it's being held at ransom by the software.

    :)
     
    dgf97, Oct 17, 2020
    #1
  2. David Cook-Burke Win User

    Bought disc (with DLC) after playing Game Pass version. Won't install game from disc and thus won't recognize DLC (DLC is installed).

    How do I get rid of the game pass version (Fallout New Vegas, if it matters) so that I can play from disc and access the DLC? The DLC is installed, but game shows "Game Pass" on launch screen and only sends me to store for DLC.

    DLC is on disc 2, so by rebooting xbox and putting in disc 2 I was able to install DLC. I just can't access it. :(
    Because of how Xbox Game Pass works, you have to reinstall the game due to the licensing trying to use the Game Pass version which acts as the definitive version.

    Go to My Games & Apps, highlight Fallout New Vegas, press menu (the button with 3 lines) and go to Manage game & add-ons.

    Once you are at this screen, highlight Fallout New Vegas again, and press Menu once again, the select Uninstall. This will uninstall the game pass version and you will be able to install from a disc once you do this process. Your DLC will be safe.

    Have fun with your game!
  3. InsecureFlame Win User

    Transformer: fall of cybertron

    All Transformers game were delisted due to the licenses expiring. You would have to look around for it on disc.
    That sucks, I can't find it anywhere
  4. RandyAU93 Win User

    Game pass

    Here's how Game Pass works. It gives your account a temporary license to run the game for as long as you subscribe to the service. If your subscription lapses, that license goes away, and you can't launch games you installed using Game Pass. If you renew
    your subscription, the license returns. Or, if you decide you want to buy the game, you get the permanent license attached to your Microsoft account (or if it's available on disc, you can buy the disc from a store and that becomes your license instead).

    In each case, your game saves remain intact and you can pick up right where you left off.
  5. Obsessive Power Win User

    Playing a game without the disc in the Xbox

    What do you mean by the Xbox One does not have any digital version of games? Everything stored on the Xbox One is digital. On the non-disc based games the license is stored on the HDD while on the disc based games the license is stored on the disc.
    Did you read my post correctly?

    If for example I had a game in my collection on disc, installed from disc, then suddenly the game either became a Games with Gold, or a Game Pass title (assuming I had a game pass sub), that disc based game will no longer ask for the disc, should I attempt
    to launch it without said disc. The console will know I own the 'digital' license for it and won't check to see if the disc is present.

    Sometimes there is confusion on these forums regarding games, installed from disc or downloaded. The disc games and the downloaded games are the same, only the way you get them is different.

    That is the point I'm getting at.
  6. StuartATrueRed Win User

    NHL 16??

    Since the game has been removed from the vault, then the game will also be delisted from the store due to licenses for the game not being renewed. Your only option is to find a disc copy of the game. You will still be able to play it, just have to insert
    the disc to be able to.
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Can't play my game discs due to Game Pass license problem

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