Can't play online games on both xbox's at the same time

Discus and support Can't play online games on both xbox's at the same time in XBoX Games and Apps to solve the problem; I have recently bought my son an Xbox, he has his own account and games but we cannot play online at the same time as it won't let us connect. i have... Discussion in 'XBoX Games and Apps' started by Family ManFB, Sep 15, 2021.

  1. Family ManFB
    Family ManFB Guest

    Can't play online games on both xbox's at the same time


    I have recently bought my son an Xbox, he has his own account and games but we cannot play online at the same time as it won't let us connect. i have tried changing the ports in advanced settings but it only worked once.

    Do i need a router or is there another way ?

    :)
     
    Family ManFB, Sep 15, 2021
    #1
  2. MateusFontana Win User

    Can't play online games on both xbox's at the same time

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    Could you tell us what your and your child's nat type is, make sure the nat type is open, moderated, or closed on both consoles, and let us know, please?

    To find out your NAT type, follow the instructions below.

    Press the Xbox button  to open the guide.

    Select Profile & system > Settings > General > Network settings.

    Under Current Network Status, the NAT Type field displays your

    current NAT type.

    I also recommend that you read the article below, there is a mention where it describes what types of problems can happen with multiple consoles in the same network, and also the possible solutions for the problem.

    https://support.xbox.com/en-US/help/hardware-ne...

    *Thank you in advance for contacting us, it will be a pleasure to help you.
  3. bowski477 Win User

    Two xbox, two game problem

    Is it that both accounts can't play online MP at the same time? Or is it they both can't have the game running at all at the same time? Do both accounts have an active XBL subscription?
  4. Get Bent Fanboy Win User

    Please explain how family sharing is different than loaning a disc

    No they can't. you both can't play the same game at the same time.
  5. IV LUK3 VI Win User

    Sharing account

    Should be alright to game on both at the same time aslong as youre not trying to play online games on both at the same time as it is still the same account unfortunately
  6. Smwutches Win User

    Two X Boxes Same House and Same User

    You can be signed into both at the same time. you just can't play a game at the same time on both consoles with the same account at the same time.
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Can't play online games on both xbox's at the same time

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