Can't play online multiplayer, but can connect to Xbox Live, Store, etc

Discus and support Can't play online multiplayer, but can connect to Xbox Live, Store, etc in XBoX on Consoles to solve the problem; Hi all, I have a Series S which I've had a for a couple of weeks now, with an Ultimate subscription. I am able to log into my account, connect to the... Discussion in 'XBoX on Consoles' started by davidwilko89, Apr 5, 2021.

  1. davidwilko89
    davidwilko89 Guest

    Can't play online multiplayer, but can connect to Xbox Live, Store, etc


    Hi all,

    I have a Series S which I've had a for a couple of weeks now, with an Ultimate subscription.

    I am able to log into my account, connect to the Store, download games, including Game Pass, play games, etc. No problems at all there.

    What I cant do though is play any of these games online multiplayer, this includes Halo MC Collection, Warzone, Doom Eternal and more.

    I've done all the tests: connected to the Internet, speed, NAT check, multiplayer test, etx and they all seem ok. I do get the "Syncing data..." message come up which a lot of the time ends up in an error and then asks me to play offline.

    In the case of Warzone, I get to the "connecting to xbox live" screen and it just takes ages, and then comes up with the play offline message.

    Really strange. Ive checked my live account settings and playing online is enabled, etc.

    Anyone had similar issues?

    :)
     
    davidwilko89, Apr 5, 2021
    #1
  2. zeroice007 Win User

    Xbox Live

    That's what xbox live has been always a pay for service if you tend to use the service online. Yes you can play a game to your hearts content but you can't access those online features multiplayer etc without a gold account or gamepass etc
  3. Smwutches Win User

    Playing online

    Gold membership is required for online gameplay and to access certain features like Netflix, facebook, etc. Free members can connect to Live and send messages and download content, but cannot play online multiplayer.
  4. Photonimus Win User

    FREE MEMBER BUT HAVE XBOX LIVE

    Free, or 'Silver' membership still allows for some xbox live access. You can still download DLC and other items, but you can't play online multiplayer or access 'Gold' related apps, such as netflix or youtube, etc.
  5. Jdh5153 Win User

    Can't play any online games, connected to xbox live though.

    I can use all of the third party apps, but can't access the Xbox Store, Xbox Music, etc. or play multiplayer games. Had the problem for three nights now.....
  6. Nathan Roberts (Sunk Win User

    Original Xbox on Live?

    Hey there,

    You can't play using the original Xbox as the servers were shut down, I believe, in 2007. You will be able to play the games, but not online multiplayer.

    If you have a 360, you can connect to Xbox Live if you are connected to a network.

    Hope this helps,
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Can't play online multiplayer, but can connect to Xbox Live, Store, etc

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