Can't redeem codes for games that came with the Gears of War edition, might be a particular...

Discus and support Can't redeem codes for games that came with the Gears of War edition, might be a particular... in XBoX Games and Apps to solve the problem; Hi! I'm trying to redeem the Gears of Wars series, and two of them seem to be impossible to redeem: i get an error to the effect of "It's an error in... Discussion in 'XBoX Games and Apps' started by dskzero, Sep 16, 2019.

  1. dskzero
    dskzero Guest

    Can't redeem codes for games that came with the Gears of War edition, might be a particular...


    Hi! I'm trying to redeem the Gears of Wars series, and two of them seem to be impossible to redeem: i get an error to the effect of "It's an error in our end, try again later", but it's been three days and it doesn't work.

    However... Originally I had my console set in english due to a personal preferrence. I had to change it to spanish because when I tried redeeming these (specifically 2 and 3), it asked me to redeem in "another language". Since I live in spain, I went to
    spanish, and managed to redeem the first game correctly, but these two still don't get redeemed. Is there a way to fix this situation? I'm trying to ask for another code but the help pages led me to a broken link and I don't even know how that works.

    Thanks and best regards!

    :)
     
    dskzero, Sep 16, 2019
    #1
  2. DanMen334 Win User

    Can't redeem codes for games that came with the Gears of War edition, might be a particular case

    I recommend redeeming them codes from your pc, it may not leave you due to the change of regions, on pc you should not have problem and remember that you can still play them on your console
  3. AngelObullets Win User

    Can't redeem codes for games that came with the Gears of War edition, might be a particular case

    Hi there dskzero

    I have heard of this issue before with Gears 5 code from game stop. Have you tried redeeming the code after a power cycle of the console?.
  4. ngocphi Win User

    Can't redeem codes for games that came with the Gears of War edition, might be a particular case

    Keep in mind as the support person said the games are region locked

    This means everyrhing must match

    Account region (only can be changed every 3months under manage my account on xbox.com)

    Also your console region and language region MUST match

    Not jist the languageso picking uk english will not work.since you live in Spain

    For the best experience woth xbox live all of the above must match especially for xbox 360 games
  5. JohnnyXeo Win User

    Can't redeem codes for games that came with the Gears of War edition, might be a particular case

    Maybe redeeming the code on xbox.com will make the difference as well.
  6. XBF Eladio M Win User

    Can't redeem codes for games that came with the Gears of War edition, might be a particular case

    Hey zero

    Thank you for taking the time to post this on the Xbox Forums. We understand that you currently experiencing difficulties with redeeming a pre-paid code.

    If you haven't already, I would recommend that you take a look the article that covers

    Troubleshooting code issues
    , as if you are unable to redeem your code using the techniques provided, you then can try the final option that allows you too request a new code.

    Keep in mind, that most codes are region locked, which is why the gifting option only works for individuals in your specific region.

    I hope this is of some use to you.
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