Cant redeem game

Discus and support Cant redeem game in XBoX Sales and Promo to solve the problem; Hello I need a MS support rep to help me redeem this game. I kept trying to purchase it but it wouldnt go through and now i cant anymore [img] I tried... Discussion in 'XBoX Sales and Promo' started by Recon786, Apr 21, 2019.

  1. Recon786
    Recon786 Guest

    Cant redeem game


    Hello I need a MS support rep to help me redeem this game. I kept trying to purchase it but it wouldnt go through and now i cant anymore
    Cant redeem game [​IMG]
    I
    tried the app, the website both mobile and desktop and also took a video of me trying the xbox store on my xbox one x itself.

    (Mod Removed--Personal Information)

    :)
     
    Recon786, Apr 21, 2019
    #1
  2. XBF Nestor S Win User

    Cant redeem game

    Hey there Recon thanks for taking the time to bring this issue to us.

    We apologize for the inconvenience this has caused but rest assured we are here to help, in this matter the best
    course of action would be to Request
    a Callback
    from one of our Xbox Support Specialists since they are the best equipped, tool wise, to handle this type of issues. Give it a shot and let us know how
    it goes
  3. Nirrson Win User

    Just let me play already!!

    Well hello there!

    I cant se anything with fallout 3

    In order history or license history.

    IF i try to redeem The code again it just says that The kode is allready redeemed.

    In The appstore it shows that i own the game. But i cant start The game on the consol
  4. XBF Brad A Win User

    Minecraft for Windows 10 Code alllegedly used and MS Support not helping

    Hi Evan,

    Thanks for coming to the forums. If the code has been redeemed they cant replace it. As the email states it was already redeemed on another account. Unless they can verify the account they cant see what account it is that the code was redeemed on. In this
    case you will just need to purchase another copy of the game if you do not know the account it was redeemed on. As there is nothing more for this situation I will be locking this thread.

    Thanks,

    Brad
  5. jmadz01 Win User

    Error message: "The current profile is not allowed to play on xbox live"

    i cant redeem a gold card and cant access live. help!
  6. Smwutches Win User

    cant redeem gifted game

    Gifted codes are region locked. So your account region and physical location would have to match that of your friends. There's no way around region locking.

    Your friend can contact support to try to get a refund.
Thema:

Cant redeem game

Loading...
  1. Cant redeem game - Similar Threads - Cant redeem game

  2. I redeem a code to a game and now I cant find it

    in XBoX Games and Apps
    I redeem a code to a game and now I cant find it: I redeem a code to a game and now I cant find it 694109dd-d978-473a-9fc7-78e35ac59fd3
  3. I redeemed my minecraft windows 10 edition code but i cant download the game

    in XBoX on Windows
    I redeemed my minecraft windows 10 edition code but i cant download the game: i apparently redeemed the code 1 year ago, but when i log in to the same microsoft account, i can't download thye game, it only gives me the option to buy it. 39618235-3ffe-4207-bc02-4e8af5b14061
  4. Cant Redeem Game Code

    in XBoX on Consoles
    Cant Redeem Game Code: "xbox one you cannot acquire this item in your currently selected language" This error pops up when I try to redeem Rainbow Vegas 1 and 2. Everrything in my accounts is set to US and US English,...
  5. Redeemed code on the microsoft store on pc and cant play game on xbox

    in XBoX Games and Apps
    Redeemed code on the microsoft store on pc and cant play game on xbox: i bought a code for minecraft and redeemed it on the microsoft store and cant play on my xbox. please help 51068c92-ea53-43f9-92bc-8dbbf6c9154a
  6. cant redeem gifted game

    in XBoX Games and Apps
    cant redeem gifted game: my friend gifted me killer instict definitive edition but when i try to redeem it its tells me to "contact the seller to get a code that works in your region" i've tried changing regions to his...
  7. Redeemed code- cant find game

    in XBoX Games and Apps
    Redeemed code- cant find game: We bought a new xbox one and received 3 x games with it. I redeemed the Windows version of Minecraft on the Xbox. I then realised it was another code I had to redeem for the xbox version, which I...
  8. i cant redeem my code game

    in XBoX Games and Apps
    i cant redeem my code game: i cant reddem my code game dd4d3e1e-b346-443e-83df-a57ecdada883
  9. Cant redeem a game code because of region block

    in XBoX Games and Apps
    Cant redeem a game code because of region block: Hello, today my friend gave me a game code of Rainbow Six Vegas for xbox 360 but when im trying to redeem it the xbox says seomthing went wrong and cant be of it geographic zone, he lives in UK...
  10. Help cant download game after redeeming code

    in XBoX on Consoles
    Help cant download game after redeeming code: Help I can't download my forza horizon 3 and hot wheels add on code after redeeming it. I tried looking for solutions but they don't work please can someone help. (I did it on the xbox)...