Can't redeem xbox game pass ultimate code

Discus and support Can't redeem xbox game pass ultimate code in XBoX on Windows to solve the problem; Hi, I need help redeeming my code. I've tried everything but to no success. It says that I have the wrong account type?? I just created a new account... Discussion in 'XBoX on Windows' started by AndrijusKudaba, Jun 10, 2021.

  1. Can't redeem xbox game pass ultimate code


    Hi, I need help redeeming my code. I've tried everything but to no success. It says that I have the wrong account type?? I just created a new account and it doesn't work. I don't have any subscriptions.

    :)
     
    AndrijusKudaba, Jun 10, 2021
    #1
  2. StuartATrueRed Win User

    Xbox Gold conversion

    If you are already a Game Pass Ultimate subscriber, then any Gold codes you redeem will be converted to Game Pass Ultimate. If you are not an Xbox Game Pass Ultimate Subscriber, then no, the Gold codes should not convert to Game Pass Ultimate.
  3. RedCarGamer Win User

    I was about to redeem a code for 3 months of gold and it would only redeem as 1 month of ultimate

    If you had Xbox Game Pass Ultimate already active before you redeem that code, when you enter a code for Xbox Live Gold or Xbox Game Pass it will add as Game Pass Ultimate and not only Xbox Game Pass, is this your case?
  4. XBF Erick C Win User

    Xbox Gold ultimate

    Hey there EliteCrossFire1,

    Thank you for reaching out to us on the forums, if you redeem the Xbox Live Gold code while your Game Pass Ultimate subscription is still active, then you would not be receiving the full time that is shown on the prepaid card.

    Xbox Game Pass Ultimate FAQ

    "With Xbox Game Pass Ultimate, can I still redeem codes for Xbox Live Gold and Xbox Game Pass?

    Yes, These codes will automatically convert to Xbox Game Pass Ultimate at a ratio based on the ERP (Estimated Retail Price) of those codes. Conversion rates are subject to change"

    If you want to keep the Ultimate subscription then you can redeem your code but just keep in mind that you won't receive the full time shown on the card as it will convert the time according to the price of the Ultimate. If you want to stop using the Ultimate
    subscription then I would advise that you wait for the subscription to expire before you redeem the Xbox Live Gold subscription.

    I hope this helps.
  5. Alejandro2008R Win User

    Xbox Gold conversion

    Do all Xbox Live Gold codes convert to Game Pass Ultimate when redeemed? even if i wasnt already a Game Pass Ultimate member?
    NEFUNGUJE
  6. XBF Ezra G Win User

    Xbox live gold acabou antes do horário estimado[Xbox live gold ran out before estimated time]

    Hello Natan,

    Thank you for your post. I understand you are experiencing an issue with a recently redeemed code for Xbox Live Gold. If you redeem an Xbox Live Gold code while a Game Pass Ultimate subscription is active on your account, the time will automatically be converted
    to Game Pass Ultimate time. For more information, please visit:
    Xbox Game Pass FAQ
    .

    I hope this helps.
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Can't redeem xbox game pass ultimate code

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