Can't redeem Xbox Live Gold game for Xbox 360

Discus and support Can't redeem Xbox Live Gold game for Xbox 360 in XBoX Games and Apps to solve the problem; Hello, I have a valid Xbox Live Gold Ultimate subscription. I can redeem my free Gold games for Xbox One with no problem. But when I try to... Discussion in 'XBoX Games and Apps' started by laurentcliff, Oct 1, 2019.

  1. laurentcliff
    laurentcliff Guest

    Can't redeem Xbox Live Gold game for Xbox 360


    Hello,

    I have a valid Xbox Live Gold Ultimate subscription.

    I can redeem my free Gold games for Xbox One with no problem.

    But when I try to redeem Tekken Tag T. 2 (free game for Xbox 360):

    1. on my Xbox One, I get the error "Your purchase cannot be completed at this time. Please try again"

    2/ from a internet browser (both Firefox and Chrome), I get to the "confirm purchase (free)" page, but then after clicking on "confirm", the loading animation is shown forever....

    Anyone knows how to fix this issue?

    :)
     
    laurentcliff, Oct 1, 2019
    #1
Thema:

Can't redeem Xbox Live Gold game for Xbox 360

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