Can't reinstall a game

Have you checked account history to see if that game is still there?

Hi, I checked my order history and the game license is redeemed to my account, but it says that it was cancelled. Does that mean the person who gifted the game to me undid what he had done?

You can check your history here and if it's in the list - it should be ready to go! https://account.microsoft.com/billing/orders

Hi there,

Thank you for coming to the forums. You most definitely can re-install a game after un-installing it if you've either purchased a license to play the game or gifted one, it's still yours to download on any device so long as you have that account on the device
and it's signed in. If you are having these issues, then there is a license problem or the code was redeem to another account on the same console that was sharing the license to the account you use to play.

First, I recommend looking over your account's
order history to confirm the game license was redeemed onto your account. If you can see it on your order history then the game was redeemed on the right account and the console will need some basic troubleshooting.

Go ahead and do a
hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
turn on the Xbox.

The best people that would be able to answer that for you would be Xbox support you can reach them by going to support.xbox.com/contact-us

Okay I will ask them. Thank you.