Can't reset password to Minecraft

Discus and support Can't reset password to Minecraft in XBoX Games and Apps to solve the problem; Hi, I can't reset the password on my son's Minecraft account. We've tried everything, but it seems like that either the email has been changed, or... Discussion in 'XBoX Games and Apps' started by ERausner, Sep 15, 2020.

  1. ERausner
    ERausner Guest

    Can't reset password to Minecraft


    Hi,

    I can't reset the password on my son's Minecraft account. We've tried everything, but it seems like that either the email has been changed, or there is something blocking the email being sent out for password reset.

    I've tried to ask in Mojangs support, but they refer me to Microsoft due to the type of account being Bedrock edition of Minecraft. We're playing on PC, but I don't know where to post the questions, therefore it goes into Xbox category.

    We've approached Microsoft earlier and gotten the response that we should contact Mojang, who in terms point to Microsoft - please don't defer the question again, they still keep pointing in this direction for support.

    Thank you.

    :)
     
    ERausner, Sep 15, 2020
    #1
  2. alexroboticyt Win User

    Can't reset password to Minecraft

    Hi there,

    Not sure why Microsoft is pointing you to Mojang :/

    Mostly, you'll find on the forums is volunteers, especially on the Xbox Forums. We're Ambassadors trying to help out in the community, and do not have account access to reverse changes. What I'd ask you to do however is check the email you believe is tied
    to the Microsoft account and double check if it's been changed to a new email. That'd help further the process, as the representative was probably mainly confused on what was happening and didn't understand that Bedrock is tied to a Microsoft account (which
    would be unlikely, but could happen).

    Thank you!
  3. DIPDIP0TAT0CH1P Win User
  4. fredgiblet Win User

    microsoft accounts

    If you don't have and can't reset the password then you can't. You can try resetting the password by clicking on "Can't access account" under the password box on the sign in page, if that doesn't work you can contact support and see if they can reset it,
    if they can't reset it either then you can't do anything.
  5. FearedNightmare Win User

    Don't remember password/can't reset password.

    You could try and call Xbox Support and maybe they can help you out
  6. ngocphi Win User

    Don't remember password/can't reset password.

    Xbox support cannot resets passwords . Also if you know the windows live ID it's real simple press forgot password

    When presented with 3 options password reset email or secret question or secret answer and other options

    Select other options

    This will take you to the windows live iD validation form which you have to accurately answer questions about your account to prove ownership as long as you are the owner and didn't put random info then you should pass .

    And I would suggest setting up reset proccess cause you do have slot of options for password resets if you set them up. KeepIng your windows live id and contact info upto date is a good idea it's like your drivers license for live
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Can't reset password to Minecraft

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