Can’t sign in offline

Discus and support Can’t sign in offline in XBoX on Consoles to solve the problem; im a over the road truck driver so i take my xbox with me it was working fine last night but my xbox was being laggy so i restarted it today now i cant... Discussion in 'XBoX on Consoles' started by SpartanDestroyr, Oct 6, 2019.

  1. Can’t sign in offline


    im a over the road truck driver so i take my xbox with me it was working fine last night but my xbox was being laggy so i restarted it today now i cant sign in to my account or play any of my games and this xbox is set as my home i dont have access to
    internet until i get home i cant delete and redownload my profile so what can i do?

    :)
     
    SpartanDestroyr, Oct 6, 2019
    #1
  2. Chargersbride Win User

    Can’t sign in offline

  3. Ripins Win User

    Can’t sign in offline

    Hi there, The first step to problem solving your issue is to perform a Hard reset on your Xbox One.

    To perform a Hard Reset you Hold your power button on your Xbox for 8 to 10 seconds or until it turns off. Once the Xbox is off unplug your power pack from the Xbox so it has no power running into it. Leave the power pack unplugged for 5 minutes and then plug
    it back in and start up your Xbox.

    Or you could try and clear your cache.

    To to this go to Settings, Network, Network Settings, Advance Settings then Click Alternate MAC Address then click Clear.

    Hopefully this might help you if not let us know and we can try and assist you further.

    Thanks .
  4. XBF Leo G Win User

    Can’t sign in offline

    Hey SpartanDestroyr,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If
    anyone needs assistance with this issue or any other issues, we suggest creating a new thread.



    Thank you again and have a great day!
  5. SpartanDestroyr Win User

    Can’t sign in offline

    So i managed to get access to the internet for some reason my account needed my password it seems to be working now. Thanks for the help
  6. XBF Diego M Win User

    Can’t sign in offline

    Hi SpartanDestroyr,

    I'd recommend going into your Network settings and then set the Xbox to go online, powercycle the Xbox again with the steps listed above by our Xbox Ambassador. When the Xbox restarts, go back into Network settings and go offline.

    If your account cannot sign in, then unfortunately you will need to remove your account and re-downloaded it once you have access to the internet. The only other option would be a soft factory reset which also requires you to be connected to the Internet.
    Your account may have corrupted data that would need to be removed and your data would need to re-sync from Xbox Live.
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Can’t sign in offline

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