Can’t sign in on my Xbox

Discus and support Can’t sign in on my Xbox in XBoX on Consoles to solve the problem; I dug out my old xbox 360 and am trying to sign in to my xbox account, but i get the error ”Sorry, there’s a problem with the credentials that you’re... Discussion in 'XBoX on Consoles' started by Rotor71, Oct 18, 2019.

  1. Rotor71
    Rotor71 Guest

    Can’t sign in on my Xbox


    I dug out my old xbox 360 and am trying to sign in to my xbox account, but i get the error

    ”Sorry, there’s a problem with the credentials that you’re using to sign in. Go to https://account.live.com to fix the problem.”

    ive tried that and about a million other microsoft websites and i can sign into all of them fine. What do i do?

    :)
     
    Rotor71, Oct 18, 2019
    #1
  2. Dattula08 Win User

    Can’t sign into my Xbox

    Hi, thank you for coming to us for help.

    I have come across this problem a few times. The first thing i would do is make sure your connections are all working well and make sure its not just the network you are on at the moment. Furthermore if that doesn't fix the problem,
    delete the account and add it back to the Xbox again. If none of these help the next step would be to contact further support.
  3. Dattula08 Win User

    Can’t sign into my Xbox

    Hi, thank you for coming to us for help.
  4. steeledwand7664 Win User

    Can’t sign in on my Xbox

    If your password is longer than 16 characters the 360s including the emulator on the Ones do not like passwords longer than 16 you would have to change your password to something less then 16.

    Or:

    If you have two step verification turned on you need to either turn it off or use your app password.
  5. Sly FLIP Win User

    Can’t sign into my Xbox

    Same here... Grrrrrrr.... :/
  6. Destroyer WS6 Win User

    Can’t sign into my Xbox

    I’m having the same issue!!!
Thema:

Can’t sign in on my Xbox

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