Can't sign in on some Microsoft Games

Discus and support Can't sign in on some Microsoft Games in XBoX on Windows to solve the problem; I have been playing the Microsoft Solitaire Collection for about a year. I really enjoy it, and the achievements motivated me to keep playing. Earlier... Discussion in 'XBoX on Windows' started by Nashid Hum, Oct 6, 2019.

  1. Nashid Hum
    Nashid Hum Guest

    Can't sign in on some Microsoft Games


    I have been playing the Microsoft Solitaire Collection for about a year. I really enjoy it, and the achievements motivated me to keep playing. Earlier today, I decided to install some of the other "default" games (if that makes sense). I installed
    Microsoft Jigsaw, Microsoft Sudoku, Microsoft Minesweeper and
    Microsoft Treasure Hunt. I was ready to try them out, but in all four games, I couldn't connect to my Xbox account.

    I made sure to allow the app to make changes, and when I was directed to both the website and the Console Companion, I was already signed in. The odd thing is that I am still signed in for the Solitaire Collection, but not in the four games. I
    have restarted and uninstalled these games multiple times. The only differences I could tell between the former and the latter are that:

    • The splash screen for the Solitaire Collection says "Microsoft Casual Games", while the 4 games have the "Microsoft Studios" and "Arkadium" on the top right corner
    • The account button in the 4 games looks the same while the Solitaire Collection has a distinct one
      Can't sign in on some Microsoft Games [​IMG]
    This leads me to believe that it could have something to do with Arkadium, but I cannot confirm.

    While I can still play these games, it's a medium-sized bummer that I cannot earn achievements or save my progress. I almost don't feel like playing them at all.

    :)
     
    Nashid Hum, Oct 6, 2019
    #1
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Can't sign in on some Microsoft Games

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