Can't sign in to game pass on PC

Discus and support Can't sign in to game pass on PC in XBoX Games and Apps to solve the problem; When i try to sign in to game pass app on PC (Windows 10 Pro) the screen simply flashes and doesn't do anything. So far i've tried reinstalling the... Discussion in 'XBoX Games and Apps' started by RJPC82, Nov 24, 2021.

  1. RJPC82
    RJPC82 Guest

    Can't sign in to game pass on PC


    When i try to sign in to game pass app on PC (Windows 10 Pro) the screen simply flashes and doesn't do anything. So far i've tried reinstalling the app, installing the latest and some earlier versions but the problem persists.
    I'm at a loss right now and will have to cancel game pass ultimate as i cannot play online with friends. Please help,

    :)
     
    RJPC82, Nov 24, 2021
    #1
  2. ape901 Win User

    Can't sign into Game Pass PC

    I don't know what's happening with my computer so mine is more than just the Xbox PC app on my laptop it wont load Microsoft store, Cortana or a few other Microsoft apps.

    it all kinda started after my laptop went to windows 11, for a brief while there on windows 10 all the apps were working but instantly after the update nothing worked. i got the laptop a few days ago so it shouldn't have these issues.

    note: changing back to windows 10 did nothing
  3. CV_47 Win User

    Can't sign into Game Pass PC

    Yep, I'm assuming its tied to our accounts themselves - since moving to new computers does nothing.

    Question - do you guys that also have this issue have legacy Xbox accounts (from Xbox 360 days)?
  4. JojoStarPlat Win User

    Can't sign into Game Pass PC

    I am having the same problem. I'm thinking about canceling the service until it is fixed because why would I have it if I can't even play the games? This is really frustrating and it feels like no one is doing anything to fix this. So many people have the same problem and are posting it all over reddit. I'm over it. Please fix this.
  5. Joannawanna Win User

    Can't sign into Game Pass PC

    IMPORTANT UPDATE!!

    I've managed to get it working!

    I've no idea what did it, but here's what ended up working for me.

    I downloaded the Xbox companion app and installed that. Logged in ok, added a friend ok, everything good.

    I uninstalled the Xbox app for the sixth time to reinstall it again, but this time, I downloaded and installed it through the Microsoft store, instead of from the website which I'd done previously.

    As soon as I launched the app, it recognised my account and I just clicked to log in - I have no idea which bit helped, but I really hope it helps you folks!

    Good luck!

    EDIT: I forgot a step - I managed to log into a PC game with my Xbox account first, then I installed and logged into the companion app, then I uninstalled/reinstalled through the MS store. Of course it might be that none of that did it, and Microsoft have just fixed the problem on the quiet.
  6. Joannawanna Win User

    Can't sign into Game Pass PC

    I'm having the same problem too. This is ridiculous. I may as well cancel my games pass sub as I can't use it, all because Microsoft can't be bothered to get to the root of the problem and help its customers.

    My PC is fully up to date (I've checked several times in different ways); I've uninstalled and reinstalled the Xbox app for PC several times, using Admin rights; I've tried clearing and reinstalling the Games Service package; I'm at a complete loss for what to do next.
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Can't sign in to game pass on PC

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