Cant sign in

Discus and support Cant sign in in XBoX Accessibility to solve the problem; Had my account for many years used (email 1) to sign in. 2 years ago, I made a new email (email 2). Didnt want to lose all my games so set up email 2... Discussion in 'XBoX Accessibility' started by KingEJK, Apr 27, 2020.

  1. KingEJK
    KingEJK Guest

    Cant sign in


    Had my account for many years used (email 1) to sign in. 2 years ago, I made a new email (email 2). Didnt want to lose all my games so set up email 2 as an alternative. Updated all information as often as possible. Email 1 eventually gets deleted. Cant access.
    This is about a year ago.

    Everything's fine. On the xbox every day. No problems. Till today. Cant sign in. Cant play games. Cant contact anybody.

    Now its saying theres been unusual activity on email 1. And I have to verify the account. Its requiring a phone number that hasn't been used, despite being updated, in about 5 years.

    Trying to get into email 1 is *apparently* gonna take 30 days.

    Please. Does anyone have any idea how I can play my xbox? I'm literally losing my mind. I just wanna play the games a paid for with my mates

    :)
     
    KingEJK, Apr 27, 2020
    #1
  2. stuartgibson_76 Win User

    Can't sign in.

    mine is down too, cant sign in. removed the account and cant even re-add it because its saying cant sign you in
  3. bowski477 Win User

    Cant sign in

  4. DENAz666 Win User

    cant sign in

    Hey dude,

    That is very strange!

    Firstly, if that was me, I'd change my password on my account. Just in case someone dodgey has gotten a hold of the account. I don't think that is the case, but better safe then sorry as they say :)

    Nextly, it seems like this could also be related to an issue with the update, which I assume is the preview program update? If so, then you'll need to head on over to the preview program support forums, and post your issue there. That way a support agent
    related to the preview program will be able to help you:
    forums.xbox.com/.../default.aspx


    If you are in the preview program, but can't access that forum, please let us know and a support agent will be able to add you in :)

    Cheers

    Denaz
  5. NotAgamer117 Win User

    CANT SIGN IN!

    I'm having the same issue.
    How long since it started? And you have the same code right? Everything I saw online said this is a MAC problem. But were on Xbox.
  6. NotAgamer117 Win User

    CANT SIGN IN!

    Is anyone else having this problem?
Thema:

Cant sign in

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