cant sign into any account on my xbox one

Discus and support cant sign into any account on my xbox one in XBoX Accessibility to solve the problem; turned off xbox at 01:30am tuesday, turned on xbox at 4pm tuesday; couldnt sign into any of the 3 accounts on my xbox tried removing all accounts from... Discussion in 'XBoX Accessibility' started by PaulWoo1, Jul 20, 2019.

  1. PaulWoo1
    PaulWoo1 Guest

    cant sign into any account on my xbox one


    turned off xbox at 01:30am tuesday, turned on xbox at 4pm tuesday; couldnt sign into any of the 3 accounts on my xbox tried removing all accounts from my xbox and now when i click add new account it just buffers for 60 seconds or so and then returns to
    saying add new account. i have tried two days in a row constantly trying to add a account to my xbox but it just buffers and then does nothing.
    [Mod Removed-Inappropriate]?

    :)
     
    PaulWoo1, Jul 20, 2019
    #1
  2. SA1NT 0F LI3S Win User

    cant sign into any account on my xbox one

    Paulwoo1,

    Try performing a power cycle and then once that’s complete remove and then add your account again.

    Hopefully this addresses your issue.

    Restart your console from the Power Center

    1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
    2. Select Restart console.
    3. Select Restart.
  3. XBF Amber M Win User

    cant sign into any account on my xbox one

    Hey there Paul!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  4. XBF Erick C Win User

    cant sign into any account on my xbox one

    Hey there PaulWoo1,

    Sorry to hear you are running into this problem with the Xbox One console not signing you back in. Go ahead and try and

    Physically Power Cycle your Xbox One
    by holding down the power button for about 8 seconds or until the console turns off. Once the console has turned off unplug the power outlet and wait a minute. Plug it back in after a minute and try again.

    If the issue persists then I would advise performing a
    Factory Reset and Keep Games & Apps
    . Once the console has reset then go ahead and try to sign back into your accounts.

    Give this a try and let us know if it has helped.
  5. PaulWoo1 Win User

    cant sign into any account on my xbox one

    Thank you Erick it worked i had to factory reset my console and thank you to everyone that responded
  6. Allebas Win User

    cant sign into any account on my xbox one

Thema:

cant sign into any account on my xbox one

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