Can't switch accounts

Discus and support Can't switch accounts in XBoX on Windows to solve the problem; Hello, I have an incredibly annoying problem with the Xbox app in that i seemingly can't switch accounts, I have 2 accounts for playing Minecraft and... Discussion in 'XBoX on Windows' started by LeoSörensen, Jul 21, 2021.

  1. LeoSörensen
    LeoSörensen Guest

    Can't switch accounts


    Hello, I have an incredibly annoying problem with the Xbox app in that i seemingly can't switch accounts,

    I have 2 accounts for playing Minecraft and I can't switch between them because I automatically get signed into one of them in Xbox Console Companion. What do I do?

    :)
     
    LeoSörensen, Jul 21, 2021
    #1
  2. steeledwand7664 Win User

    Can't Switch Microsoft Accounts

    Alright couple things.

    1. You would not be able to transfer any xbox profiles and purchases between different MS accounts.

    2. What you can do is change what email address that is used to sign into the account.

    Keep this in mind though if the email address that is currently on the account that has your profile on it is a MS server email (Hotmail, msn, outlook, live) and you change it and remove that email from the account then that email will be gone FOREVER. So
    if the email is one of those emails and your parents still use the email you will not want to do this.

    So with that in mind here are the steps to change the email that is used to sign into the account.

    1. Since you dont know the current password for your parents account you will need to find that out. You can try to recover the account by going to account.live.com/acsr

    2. Once you get the account recovered with a password you would then sign into the account at account.live.com/addassocid once the account is verified through that website it will give you 2 options.

    Create a new account with an outlook email

    Use an existing NON MS email (gmail, Yahoo, ISP) email

    Once you have the new email on the account you can make the new email the primary email and then remove the old email. Now remember DO NOT do this step if it is a MS server email and your parents still use this email.
  3. Paul Bab Win User

    Can't switch Xbox account

    Hi,

    You may remove your Microsoft account and re-add it back in the Xbox app to refresh and sync all changes made. Go to Start > Settings > Accounts, find the Microsoft account you used to sign in to the Xbox
    app, and select Remove. Then, go back to the Xbox app and sign in with the Microsoft account you just removed. You may switch between Microsoft accounts in the Xbox app this time and check if the same instance occurs.

    In addition, we recommend running the troubleshooter for Windows apps that may help resolve problems with an app from the Windows Store. To proceed, click this

    link
    and follow the on-screen prompts.

    Keep us posted.
  4. Paul Bab Win User

    Can't switch Xbox account

    Thanks for the immediate response You may refer to the following methods below:

    Method 1: Restart the Xbox app

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type msconfig and click OK.

    3. On the General tab, click Normal Startup, and then click
    OK.

    4. When you are prompted to restart the computer, click Restart.

    Method 2: Reset the Windows Store cache

    1. Press the Windows + R keys to open the Run dialog box.

    2. Type WSReset.exe and click OK.

    3. The Store and a command prompt will now open without any message. The command prompt will automatically close once the Store's cache has been reset.

    Let us know how it goes.
  5. ThrownLizard537 Win User

    Can't switch Xbox account

    Hi,

    You may remove your Microsoft account and re-add it back in the Xbox app to refresh and sync all changes made. Go to Start > Settings > Accounts, find the Microsoft account you used to sign in to the Xbox
    app, and select Remove. Then, go back to the Xbox app and sign in with the Microsoft account you just removed. You may switch between Microsoft accounts in the Xbox app this time and check if the same instance occurs.

    In addition, we recommend running the troubleshooter for Windows apps that may help resolve problems with an app from the Windows Store. To proceed, click this

    link
    and follow the on-screen prompts.

    Keep us posted.
    Currently, when trying to remove a Microsoft Account from the Settings > Accounts it shows the option and allows me to remove them. However when going back into the Accounts again, they show up again, as if never removed, and this repeats if removed again.
    When going into the Xbox app after creating an Xbox account from a different Microsoft Account and trying to login to it from the app through the Switch Accounts option, it will stay on the "Please Wait" loading window, never logging in. Will post again after
    running the troubleshooter.
  6. {Parity} Win User

    Is it possible to switch/transfer parent account with child account?

    No, you can't switch or transfer from one account to another.
Thema:

Can't switch accounts

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