Can't update xbox one-x console

Discus and support Can't update xbox one-x console in XBoX Accessibility to solve the problem; I've manged to keep my console function for the last few weeks via the bind + eject + USB system update. It took several tries, but I finally got it to... Discussion in 'XBoX Accessibility' started by Speedster996, Aug 15, 2019.

  1. Speedster996
    Speedster996 Guest

    Can't update xbox one-x console


    I've manged to keep my console function for the last few weeks via the bind + eject + USB system update. It took several tries, but I finally got it to work and boot up correctly, even though now the xbox one x start up animation + green screen don't show
    up. I'm just greeted by a black screen and then (thankfully) the home screen.

    Now, do I really need the monthly updates to continue playing games and using apps normally on my console?

    I tried to install the August 13, 2019 system update thrice but it either takes too long to download or download but then gets stuck on verifying update about 30% in. I'm pretty sure I have a bad internal HDD which is causing all these issues. ATM, I have
    nothing on it as all my games and apps are on an external - which is probably the reason why I'm still able to use my console.

    My question is this: the OSU1 file that I downloaded at the start of August is an older system update file right? If I download the OSU1 file again which is, again, 5.1 gb - am I downloading the latest system files from August 2019? I need to know this in
    case my xbox starts acting up and I need to update it to the latest OS offline.

    Thank you kindly for your insight or feedback.

    :)
     
    Speedster996, Aug 15, 2019
    #1
  2. Speedster996 Win User

    Can't update xbox one-x console

    I see - so for now, I'll have to redownload the OSU1 file from the support section everytime there is a system update, correct? Downloading it from the settings menu on my console just leads to problems and causes games and apps to stop working or I get
    those dreadful startup errors.

    Didn't think the internal HDD would start to go bad after just 3-4 months!
  3. Paul1708 Win User

    Can't update xbox one-x console

    Hey there speedster996

    The OSU file isnt the full update so you dont need too worry about it been outdated or a new update just released like today. All the the OSU is a kind of reset file too get you out of any issues it does contain some things that happens in the back ground
    but after you use the OSU you will be asked too try the update again. Its just letting you do that basicly.

    The methord you mentioned with the bind and eject keys is fine this is a factory reset and may get rind of any issues and errors. What sounds too be the issue is that either your OS is corrupt hence the black screen issue or has you mentioned the hard drive
    is done the OS system is stored on the internal drive only.

    What i would advise is contine using the console has you are if you get ask too update and you will too connect too xbox live then do that. If it fails then try the OSU file. If that all at a deadend then the next step is either you buy a new console or
    have it serviced. If the console is in warranty 12 months normally then that service would be free and if xbox cant fix it they replace the console.
  4. XBF Eladio M Win User

    Can't update xbox one-x console

    Hey Speedster

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about the OSU1 file available on the Xbox Website.

    That is correct, that file on the Xbox website is frequently updated, and thus will provide you with the most recent build for your Xbox One firmware.

    I hope this is of some help to you.
  5. Speedster996 Win User

    Can't update xbox one-x console

    Thanks for the input Felix - so it turns out my console is under a manufacturer's warranty even though I picked up a Jan 2018 build in April 2019 from a friend? It was unused/brand new and sealed. Got the Live and GP codes and all, although the GP codes
    had expired, unfortunately.

    I'm all the way in SE Asia at the moment so sending the console to a US repair facility is going to take quite a while, I imagine? Plus, I also hear I have to provide MS a $450 deposit while my new console is en route for security, which I can't afford right
    now.

    So again, am I not better off just getting somebody here to replace the internal HDD - possibly with a higher quality and faster one?

    Thank goodness I have an external on which I'm accessing all my games and apps otherwise I'd have a useless console right now. I find it extremely odd though for a 4-month old console to have issues with the internal HDD. I also have the original xbox one
    which has ran flawlessly for over 4 years - I mostly played from the internal HDD until I got fed up with the limited space and got an external WD drive - these are way better than the Seagate ones inside the Xbox One X by the way.

    I do remember moving/transferring games back and forth between the internal and external drive for some performance benchmarking and game load times. I hope that hasn't caused unnecessary wear and tear on the internal drive = although I've never heard of
    such an issue ever, being in IT myself.
  6. XBF Felixx P Win User

    Can't update xbox one-x console

    Hello Speedster996!

    Thanks for reaching out to Xbox forums support.

    I'm sorry to hear about the issues that you've been experiencing while trying to keep your console updated.

    That sounds like a unique issue. If you've owned your console for 1 year or less, you'll still be under the 1 year manufacturer warranty just incase you want to send it in for repair

    Click on the link below for steps on registering your device / setting up a repair order for your device.

    Getting your Xbox console or Kinect sensor serviced

    I hope this helps!

    Felix

    Xbox forums support
Thema:

Can't update xbox one-x console

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