Can't upgrade to Ultimate

Discus and support Can't upgrade to Ultimate in XBoX Sales and Promo to solve the problem; Three support chats and two escalations, every attempt to upgrade my Xbox Live Gold to Ultimate fails.....time is running out! Has anyone experienced... Discussion in 'XBoX Sales and Promo' started by Cannibalon, Jun 25, 2019.

  1. Cannibalon
    Cannibalon Guest

    Can't upgrade to Ultimate


    Three support chats and two escalations, every attempt to upgrade my Xbox Live Gold to Ultimate fails.....time is running out! Has anyone experienced this and found a solution?

    :)
     
    Cannibalon, Jun 25, 2019
    #1
  2. M3tal Daz3 Win User

    Can't upgrade to Ultimate

    Do you get any error code when trying to upgrade? Have you checked your method of payment and if you have any prior payments to settle?
  3. ScheduledAbyss8 Win User

    Can't upgrade to Ultimate

    Try using your PC to buy Ultimate
  4. CQQT Win User

    Can't upgrade to Ultimate

    I had this problem, I tried using another device and it worked :)
  5. addy2291 Win User

    Can't upgrade to Ultimate

    yeah try with other device or other connection
  6. Smwutches Win User

    Game pass ultimate

    Since you upgraded to Ultimate, your gold was cancelled and upgraded to Ultimate as well. Cancelling Ultimate also cancels your gold.
Thema:

Can't upgrade to Ultimate

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