cant use my apps or play games online - xbox360

Discus and support cant use my apps or play games online - xbox360 in XBoX Accessibility to solve the problem; hi there i have created and microsoft account but cannot download, play online or watch netflix or youtube on my xbox360. continues to tell me i need... Discussion in 'XBoX Accessibility' started by LucklessGuide62, Aug 22, 2019.

  1. cant use my apps or play games online - xbox360


    hi there

    i have created and microsoft account but cannot download, play online or watch netflix or youtube on my xbox360.

    continues to tell me i need to sign in or contact xboxlive.com.

    how do i fix this problem?

    :)
     
    LucklessGuide62, Aug 22, 2019
    #1
  2. XBF Eladio M Win User

    cant use my apps or play games online - xbox360

    Hey Guide

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with using Xbox Live on your Xbox 360 console.

    I would first recommend
    removing your account
    from your console and then re-adding it back on. This can be done by following these simple steps:

    1. Go to settings and select System.
    2. Select Storage.
      Note If you don’t connect any external storage devices to your console, select
      Hard Drive. If you do use external storage, select All Devices.
    3. Select Profiles.
    4. Select the Xbox profile that you want to delete.
    5. Select Delete.
    6. Select Delete Profile Only – This deletes the Xbox profile but leaves saved games and achievements.

    I would then recommend that you
    clear your cache
    and then re-download your profile. This can be done with these steps:

    1. Press the Guide button on your controller, go to Settings, and select
      System Settings.
    2. Select Storage.
    1. Highlight but don’t select a storage device, and then press Y
      on your controller for Device Options.
    2. On the Device Options screen, select
      Clear System Cache.
    3. When prompted to confirm storage device maintenance, select
      Yes.
    4. Restart your console.

    You can then proceed to add your account once more. Give this a try and let us know if this works for you!
  3. Astro Zombie357 Win User

    Server

    i cant play a game online but i can use the apps.
  4. Beck MD Win User

    CANT USE ONLINE GAMES AND APPS

    I too have got the same problem, I have tried a hard reset and re-booted my router to no avail.
  5. GrowlingYapper Win User

    CANT USE ONLINE GAMES AND APPS

    Beck MD I'm in the preview program and it is a known issue it does need fixing quick time.
  6. GrowlingYapper Win User

    CANT USE ONLINE GAMES AND APPS

    Go to settings/network choose offline press console button 8 seconds, Power back up go to settings/network choose online hope this helps it worked for me, you will need to sign in good luck.
Thema:

cant use my apps or play games online - xbox360

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