Cant verify

Discus and support Cant verify in XBoX on Mobile to solve the problem; So I'm trying to log in to my account that some one hacked but for some reason they didn't change the email so I was trying to reset my password but I... Discussion in 'XBoX on Mobile' started by RyannUnderwood, Jan 13, 2021.

  1. Cant verify


    So I'm trying to log in to my account that some one hacked but for some reason they didn't change the email so I was trying to reset my password but I cant change it because they changed the verification option so I cant change the password and i dont
    remember my credit card info because it was old and I didn't use that credit card all i have is just the email access and the username I need help please

    :)
     
    RyannUnderwood, Jan 13, 2021
    #1
  2. GougedEye ZA Win User
  3. iNb4 Ownage Win User

    Cant verify email

    Hello HillyRoom113914,

    Thanks for the support message.

    If you have forgotten one of your security proofs, you can chose to have the code sent to the Microsoft Account email as well. If you don't have access to either one of the email, or phone number, please go ahead and go to
    http://account.live.com/acsr/ and fill out that form to prove you own the account. It can take up to three days though for them to get in touch with you.

    PS: In the future, please go ahead and post a new thread instead of commenting on a thread back in 2013.

    Cheers!
  4. Vandelizm187 Win User

    Cant verify email

    And why can i log into the xbox.com , but i caný log into live ? Makes no sense :(
  5. MisterFizzle Win User

    Cant verify age

    Hey GMAN,

    Sorry to hear you're having issues with your child account.

    If you haven't already, please go ahead and contact our
    Phone Support
    team for further support on this issue. They'll be best equipped moving forward to work with you to sort things out.

    Please keep us posted on how everything goes.
  6. Haloassassin41 Win User

    Cant verify age

Thema:

Cant verify

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