Cargos en tarjeta de crédito (Credit card Charges)

Discus and support Cargos en tarjeta de crédito (Credit card Charges) in XBoX Sales and Promo to solve the problem; Por qué al actualizar los datos de mi tarjeta de crédito, Microsoft me genera un cargo de 0.96 dólares si no estoy comprando nada? Aparece el cobro en... Discussion in 'XBoX Sales and Promo' started by LuisGonzález Monsalve, Apr 15, 2019.

  1. Cargos en tarjeta de crédito (Credit card Charges)


    Por qué al actualizar los datos de mi tarjeta de crédito, Microsoft me genera un cargo de 0.96 dólares si no estoy comprando nada? Aparece el cobro en los movimientos de mi tarjeta de crédito marcado como "Compras en el exterior".

    Translate-Why when I update my credit card data, Microsoft generates a charge of 0.96, 000 if I'm not buying anything? The cash in my credit card entries marked as "Purchases abroad " Appears.

    :)
     
    LuisGonzález Monsalve, Apr 15, 2019
    #1
  2. XBF Nestor S Win User

    Cargos en tarjeta de crédito (Credit card Charges)

    Hi Luis Thank you for taking the time to bring this problem to us.

    We apologize in advance for the inconvenience this has caused, but be assured that we are here to help with the problem of the charges that come in the Microsoft account. We Suggest reviewing the account Order
    History
    to see what the charges are for, however, if the charges are not made by you, then the next step would be to

    Request a Callback
    from one of our Xbox support specialists as They are the best equipped,
    tool wise , to handle this kind of problems. Give it a try and let us know how it goes!
  3. Smwutches Win User

    Cisco M20: No tengo tarjeta de credito[I have no credit card]

    Tendrías que pagarlo con una tarjeta de crédito o Paypal.

    [Translation - You would have to pay with a credit card or Paypal.]
  4. Samu1231 Win User

    compre 1000 pavos de fortnite (Mod Translation: Buy 1000 V-bucks from Fortnite)

    Ya reinicie y no me aparece los pavos. Yo juego en PC pero tengo mi cuenta vincula con la de xbox y como no tengo tarjeta de crédito, compre la tarjeta de regalo

    ------------------------------------------------------------------------

    [Translation-Now restart and I do not see the turkeys. I play on PC but I have my account links to the Xbox and as I have no credit card, buy the gift card]
  5. XBF Chris J Win User

    Cargo para verificación de tarjeta de crédito (Charge for credit card verification)

    Hello Supremo,

    Thank you for keeping us updated. It would help us out to know what these charges are for, and if they have already been refunded from our end. How did you request the refund? Was it through a live agent, or the

    Refund Request Webform
    ? If it was through the refund request form, you can respond to the email they sent you for more information
  6. Supremo.Xboxer Win User

    Cargo para verificación de tarjeta de crédito (Charge for credit card verification)

    Hola, muchas gracias a todos por sus respuestas. : )

    Les informo que esos cargos fueron hace una semana, y desde mi banco me dijeron que me contactara con ustedes (Microsoft support).

    Lo que no entiendo es por que fueron 3 cargos en vez de uno solo, como sucede normalmente cuando verifican tu tarjeta de crédito.

    [Edit - Translation] -

    Hello, thank you very much everyone for your answers.
    :)

    I inform you that those charges were a week ago, and from my bank they told me to contact you (Microsoft support).

    What I do not understand is that there were 3 charges instead of just one, as it usually happens when they check your credit card.
Thema:

Cargos en tarjeta de crédito (Credit card Charges)

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