Changed main alias of my Microsoft Account and now cant play online

Discus and support Changed main alias of my Microsoft Account and now cant play online in XBoX on Windows to solve the problem; Changed the main alias of my Microsoft account, and although it said it could pass until 48 hours to sync the change in all the services, it's been 4... Discussion in 'XBoX on Windows' started by Orlando Rodríguez, Jul 6, 2021.

  1. Changed main alias of my Microsoft Account and now cant play online


    Changed the main alias of my Microsoft account, and although it said it could pass until 48 hours to sync the change in all the services, it's been 4 days and still neither can play online nor sync all my progress.

    :)
     
    Orlando Rodríguez, Jul 6, 2021
    #1
  2. XBF Leo G Win User

    Adresse de messagerie déjà prise -[Translation - Email address already taken]

    Hello ChloéThery,

    Thank you for posting on the Xbox forums. We understand that you are interested in

    changing your primary alias
    . If you are receiving that error message, it means the email address you want to use is already the primary alias of a Microsoft account. You must first log in to that account. If you need help

    resetting the password
    , you can use our support article. Once you have logged in to that account, you can change the primary alias for it. After you have set up a new primary alias on that account, you can remove the email that you want from it. At that
    point, you can go ahead and use that email address as the primary alias of your main account. Be sure to let us know the results!
  3. XBF Leo G Win User

    Transferer un compte xbox sur un autre compte microsoft -[Translation - Transfer an xbox account to another microsoft account]

    Hello pirostheo game,

    Thank you for keeping us updated. There is a way to manage the email addresses of each Microsoft account. You must first remove the email that you want to use as

    the primary alias
    . Once the primary alias on the Microsoft account has been changed, you can use the email address that you want on a different Microsoft account. The main reason you have to take this step is because you cannot have the same primary alias
    for two different Microsoft accounts. It's basically just moving an email address from one Microsoft account to another. The article we provided contains steps on how to change the primary alias. You must do these steps for both accounts. Be sure to let us
    know the results!
  4. ll Merkaba ll Win User

    Change gamertag email on Xbox One

    I changed the email on my gamer tag by signing in to microsoft live account, creating a new alias and assigning it as the primary account, then deleting the old alias.
  5. X Farscape X Win User

    Xbox/Microsoft Account Change

    adding an alias account to an existing microsoft account means emails to both addresses go to the same account still. the family member still owns the account, there is only one account, if you add an alias then that means that one single account has two addresses that will still go to the one main account.

    you cannot seperate an xbox account from the microsoft account as they are the same.

    if you add an alias and then make that the main email and remove the family members original emails address then that email address is gone unless you create a brand new email account and hope the system allows you to use that email address you removed. and if it does then that makes it a brand new account and you have just broken the T and C's by transferring ownership of an account.

    now years ago on the 360 it was possible to change the email of an xbox account through the console which also changed the microsoft account but since then they have merged everything together.
  6. Mister Getafix Win User

    Changing the email for a existing Xbox profile

    Hi there.

    Unfortunately, you would not be able to change the alias to that of another Microsoft account.

    For a bit more info we recommend checking out the
    alias change support document.


    We hope the steps there provide an useful alternative!
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Changed main alias of my Microsoft Account and now cant play online

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