Changing Microsoft account in XboxOne without modifying gamertag and history

Discus and support Changing Microsoft account in XboxOne without modifying gamertag and history in XBoX on Consoles to solve the problem; We bought an XboxOne console and linked it to my Hotmail Microsoft account. My children started using it before they even had an e-mail account. Now I... Discussion in 'XBoX on Consoles' started by GUIGUI(2), Dec 17, 2019.

  1. GUIGUI(2)
    GUIGUI(2) Guest

    Changing Microsoft account in XboxOne without modifying gamertag and history


    We bought an XboxOne console and linked it to my Hotmail Microsoft account. My children started using it before they even had an e-mail account. Now I have given one of them (the main user of the console) a Microsoft account (as part of the Microsoft Family
    app), and want to use the Xbox parental supervision feature, but, since the console is associated to my account, it is not possible. I could reset the console and associate it to my child's account, but he would lose his gamertag and game history. Is it possible
    to keep my account as main account for the device and add other players, plus transferring the history and gamertag to my child (or children)? Thanks in advance.

    :)
     
    GUIGUI(2), Dec 17, 2019
    #1
  2. GUIGUI(2) Win User

    Changing Microsoft account in XboxOne without modifying gamertag and history

    We bought an XboxOne console and linked it to my Hotmail Microsoft account. My children started using it before they even had an e-mail account. Now I have given one of them (the main user of the console) a Microsoft account (as part of the Microsoft
    Family app), and want to use the Xbox parental supervision feature, but, since the console is associated to my account, it is not possible. I could reset the console and associate it to my child's account, but he would lose his gamertag and game history. Is
    it possible to keep my account as main account for the device and add other players, plus transferring the history and gamertag to my child (or children)? Thanks in advance.
    Just found it at:

    https://answers.microsoft.com/en-us...count-to/ea88995a-e7ae-47f0-930f-3ece603a53de
  3. MustyChickenDOH Win User

    Changing Microsoft account in XboxOne without modifying gamertag and history

    Games and progression are stored in cloud to prevent the loss
  4. GUIGUI(2) Win User

    Changing Microsoft account in XboxOne without modifying gamertag and history

    There is conflicting information out there from 2018 and earlier 2019. In the MS forums there is grave warning about losing your Microsoft account all along if you transfer your gamertag to another Microsoft account, but I assume that under the Family
    options it would not be the case. Please clarify whether the above has been modified (i.e. transferring gamertag to a child in Family will not result in losing your MS account, a plus would be to transfer history and credits too).
  5. XBF Diego M Win User

    Changing Microsoft account in XboxOne without modifying gamertag and history

    Hi GUIGUI(2),

    I'm not sure what conflicting information you've seen or are referring to, but it is not possible to transfer the Gamertag or Xbox Live data from one Microsoft account to another. There is no possible way to do it online and customer support has no ability
    to do so. If you want to set up a Family and have parental controls over your child's account, then they will need to start over with their own Gamertags. I know that it may be difficult if a lot of time was invested using your account but that would be the
    only way.
  6. GUIGUI(2) Win User

    Changing Microsoft account in XboxOne without modifying gamertag and history

    Thanks, which would be the steps?
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Changing Microsoft account in XboxOne without modifying gamertag and history

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