Changing region hasn't updated local currency for payments

Discus and support Changing region hasn't updated local currency for payments in XBoX Games and Apps to solve the problem; I recently changed my region from UK to Australia having moved and lived here for over 12 months. Everything seemed to go OK and I was able to log... Discussion in 'XBoX Games and Apps' started by MURRAS01, Jan 25, 2014.

  1. MURRAS01
    MURRAS01 Guest

    Changing region hasn't updated local currency for payments


    I recently changed my region from UK to Australia having moved and lived here for over 12 months. Everything seemed to go OK and I was able to log into www.xbox.com and add a new Australian CC as a payment method. It was happy to take my money in $ for
    a 12 month XBox Live subscription renewal. However any games or DLC still shows as £ not $.

    The strange thing is website shows items in $ but when you get taken to the marketplace website in a popup window everything is in £'s and doesn't recognise the Australian CC as a valid payment option. I thought it might take some time for the region thing
    to filter through but it was happy to take my money for the XBox Live Subscription?? Is this an oversight from the BA's at Microsoft?

    I get a similar experience on xBox console. Items show initially as $ ingame and when browsing the marketplace but when it comes to payment options it shows as £'s. I have tried clearing out the console cache and the marketplace cache on the console but
    to no avail.

    :)
     
    MURRAS01, Jan 25, 2014
    #1
  2. DarkrPhi
    DarkrPhi Guest
    Language

    BBasically you don't want to change your locale

    Only the language

    Changing the locale will require a payment option from.thar region
     
    DarkrPhi, Jan 25, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Can't remote download a game.

    The website hasn't been updated to work with the new currency system yet. Until it is updated, it requires a payment method to be on file to make any purchases on the website.
     
    Smwutches, Jan 25, 2014
    #3
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Changing region hasn't updated local currency for payments

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